Asurion
Quality Assurance Engineer 2
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
Calamba, Laguna, Philippines
Work mode:
Onsite
Published on:
13 August 2026
What they need
The Quality Engineer 2 is key in driving the leading indicators to meet the key Quality metric. Understands the principles of parts, product and service quality evaluation and control and can relate to the organization's goal that aims to minimize the costs of reworking or waste and maximize customer satisfaction through products innovation and breakthroughs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Plans and coordinates new process, parts and product transfer and start up with internal customers and stakeholders.
- Initiates system improvement to ensure the effective execution of the advance quality planning from parts and product review to FAI production and from process design to process validation of the new parts, product introduction models, as well as the new equipment, new line, new process, new business, and new site qualification audits.
- Improves and develop advance quality planning from parts, product review to FAI production and from process design to process validation of the new parts, product introduction models, as well as the new equipment, new line, new process, and new site qualification audits.
- Executes new process, parts, and product transfer, start up, mass production and process sustenance.
- Generates and establishes the plan on standardization and monitoring of containment actions on internal/external quality issues.
- Develop, create and review process controls such Product OCAP, Sampling Plan, FMEA, SPC, MSA, Control Plan
- Responsible to create and develop product and parts criteria in compliance to customer requirements.
- Drives resolution on issues affecting the product and process quality excursions through root cause analysis and corrective action.
- Coordinates the establishment of corrective action and leads the driving of cross-functional improvement process through consolidation, review, and deep dive analysis on the failure analysis result.
- Coordinates and collaborates to internal customers and stakeholders the effectiveness of the applied containment action through performance data analysis and audit results to validate the implementation and effectiveness of applied corrective actions.
- Create continual improvement plan based on validated quality performance results and effectiveness of the applied containment action for both internal and external quality goals.
- Executes quality initiatives of the internal refurbishing business by analyzing, understanding, and communicating in real time the quality performance and issues to internal and external customers for proper response, disposition, and reaction plan.
- Drives the collaboration to both internal and external customers, stakeholders, and related functions in generating containment, corrective, preventive and sustainable action plan for yield and quality improvement based on the result of failure analysis, qualification process and reliability testing.
- Initiates and leads the change management process to control and reduce or eliminate risk on process, parts, and product changes.
- Leads yellow belt level project at the minimum which drives continuous improvement to have a robust and cost-efficient process impacting quality and efficiency through innovations.
Required Education and Experience:
- Bachelor’s Degree in Engineering (BSECE, BSEE, BSME, BSMetE, BSMatE preferred)
- Minimum of 4 years work experience in consumer electronics manufacturing set-up where in at least 2 years of experience is as QA Engineer
- With at least Lean Six Sigma Yellow Belt certification
Technical / Functional Competencies:
- Continuous Improvement
- Quality Manufacturing
- Problem Solving and Decision Making– PDCA, DMAIC, 8D, 7QC Tools (Why-Why, Fishbone)
- Mobile Testing, Repair and Troubleshooting is an advantage.
- Manufacturing Diagnostic
- Advance Mobile Communications Technology is an advantage.
- Project Management
- Change and Risk Management
- Advance Quality Planning
- Various Management Standards, such as, but not limited to ISO, EMS, IMS
- Quality Design standards, such as industry standard IPC, JEDEC, etc.
- System for Handling of Non-conforming
- Advance Technical Writing, Presentation and Communication Skills
- Basic Leadership Skills
- MS Office
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