Quality Assurance Engineer

At VENU+, work feels like play — but with purpose.

As the global leader in creating unforgettable guest experiences, we combine entertainment, gaming, souvenirs, mobility, and storage solutions to bring more excitement, engagement, and convenience to the world’s top destinations. From ScooterPals® Fur-Wheelers and claw machines to photo capture, arcade games, and smart lockers, our creative programs help venues operate more efficiently, elevate guest satisfaction, and increase revenue — all with ease. Guided by collaboration, innovation, and a passion for excellence, we empower our team members to grow, contribute, and make a meaningful impact.

If you’re seeking a career that’s dynamic, rewarding, and full of opportunity, you’ll find it at VENU+.

At VENU+, we believe great work deserves meaningful rewards. Our benefits are designed to support your health, financial security, and overall well-being — so you can thrive both personally and professionally:

Benefits Available to Qualifying Full-Time and Part-Time Employees:

• Flexible Time Off – Paid time off that allows you to take the time off you need, along with paid holidays.
• Health & Wellness Coverage – Comprehensive medical, dental, and vision plans.
• Retirement Planning – 401(k) plan with 50% company match on the first 6% contributed, including Roth options
• And more!!

Grow your career with great benefits—and even better people!

Job Summary:

The Quality Assurance Engineer is responsible for planning, designing, executing, and continuously improving software quality assurance activities across VENU+ technology platforms and business lines, including Mobility Services, Smart Lockers, and Photo Services. This role works closely with software development, DevOps, product, operations, cybersecurity, and business stakeholders to ensure applications, integrations, releases, and system changes meet functional, performance, usability, reliability, and compliance expectations before deployment and after release.

Key Responsibilities:

• Develop, maintain, and execute test plans, test cases, test scripts, and quality assurance checklists based on business requirements, user stories, technical specifications, and release objectives.
• Perform functional, regression, integration, system, user acceptance support, smoke, exploratory, and post-release validation testing across applications, APIs, data workflows, and platform integrations.
• Design, implement, and maintain automated test coverage where appropriate using approved testing frameworks, tools, and CI/CD practices.
• Identify, document, prioritise, and track defects with clear reproduction steps, expected results, actual results, severity, supporting evidence, and business impact.
• Collaborate with developers, DevOps engineers, product owners, IT operations, cybersecurity, vendors, and business users to validate fixes, clarify requirements, and reduce release risk.
• Review requirements, designs, acceptance criteria, and release plans to identify gaps, risks, edge cases, dependencies, and quality concerns early in the delivery lifecycle.
• Support release readiness activities by reporting test progress, defect status, residual risks, quality metrics, and go/no-go recommendations to relevant stakeholders.
• Maintain test data, test environments, QA documentation, regression packs, test evidence, and standard operating procedures.
• Contribute to continuous improvement of QA standards, testing tools, defect management workflows, automation coverage, and quality reporting practices.
• Embed cybersecurity, access control, compliance, data integrity, disaster recovery, and business continuity considerations into testing and release validation activities.

Qualifications Required:

• Bachelor's degree in IT, Information Systems, Computer Science, Software Engineering, Business Systems, or related field, or equivalent practical experience.
• 3+ years of experience in software quality assurance, software testing, QA analysis, test automation, application support, or a related technology role.
• Experience creating and executing test plans, test cases, test scripts, regression packs, and defect reports.
• Working knowledge of software development lifecycles, Agile delivery practices, release management, CI/CD concepts, and defect management workflows.
• Hands-on experience with QA tools such as Jira, Azure DevOps, TestRail, qTest, Selenium, Cypress, Playwright, Postman, or equivalent platforms is preferred.
• Ability to validate APIs, integrations, databases, data workflows, user interfaces, and end-to-end business processes.
• Familiarity with cloud platforms, SaaS applications, monitoring tools, access control, cybersecurity, compliance, and production support practices.
• Strong analytical thinking, attention to detail, documentation, communication, stakeholder management, and problem-solving skills.

Work Environment:

• In-office.