Quality Assurance Engineer

• Summary Claim Expense and generate claim data sent to supplier via GEC system
• Check details in confirmation and objection sheets submitted by suppliers
• Respond to supplier inquiries regarding claim details via email and phone
• Coordinate with customer service departments to obtain claim reports and resolve issues
• Review and verify related documents such as R slips, E-invoices, and all warranty claim documentation
• Prepare documents for submission to the accounting department and suppliers
• Arrange the meetings and prepare claim data for discussion when suppliers raise concerns (e.g., claim rejection or payment issues)
• Request Defective Part to TIS/IMIT when suppliers request part for investigation

Qualifications :

• Bachelor’s degree in Industrial Engineering, Manufacturing Engineering, Automotive Engineering, Mechanical Engineering, Engineering Management
• Be able to communicate in English. (TOEIC score 400 up would be advantage.)
• Good computer skills, proficient in MS Word, Excel (Pivot, VLOOKUP, Power Query, Macros), Power BI, AI Agents and PowerPoint
• Experience in Warranty Claim, Supplier Quality control, Purchasing, After-sales and service