Quality Assurance Engineer

About the role

This is a Quality Assurance role focused on offshore testing across multiple platforms. You will conduct integration, accessibility, ad-hoc, sanity, and full regression testing across various browsers, devices, and operating systems as part of release cycles. You will analyze complicated software systems and design strategies to test them, while understanding and representing customer needs in product feedback discussions.

Key responsibilities

• Conduct integration, accessibility, ad-hoc, sanity, and full regression testing across various browsers, devices, and operating systems as part of release cycles
• Analyze complicated software system and design a strategy to test this system
• Understand and represent customer needs in product feedback discussions
• Develop test scenarios that test much more than stated use cases with a customer centric mindset
• Participate in release management and post deployment testing
• Use bug tracking tools to identify, prioritize, and track defects across different platforms
• Design test plans, write test cases, and review functional requirement documentation specific to each platform
• Work closely with cross functional teams, i.e. web/Android/iOS developers, QAs, product management, and design team to understand platform-specific requirements and to ensure consistent quality standards across platforms
• Ensure timely resolution of issues, maintaining clear communication with stakeholders

Job Requirements

• Bachelor's degree in Computer Science, Software Engineering, or a related field
• Minimum of 2 years (junior level) or 5 years (senior level) of experience in software quality assurance, with a focus on testing web, Android and/or iOS applications
• Proficient in testing methodologies for web, Android and/or iOS
• Hands-on experience with testing tools, i.e. charles proxy, Jira
• Night shift work is required as need to liaise with clients with different time zone.
• Preferred: Relevant certifications in software quality assurance and platform-specific certifications (e.g., ISTQB, Android Certified, iOS Certified)
• Preferred: In-depth knowledge of web technologies, Android development, and iOS development
• Preferred: Proven experience in leading QA efforts for multi-platform projects
• Preferred: Experience working in Agile/Scrum/Squad development environments for web and mobile applications
• Preferred: Strong verbal and written communication skills, with the ability to effectively communicate with technical and non-technical stakeholders across platforms