Quality Assurance Engineer

Locations are either Wellington, Auckland or New Plymouth

Permanent, Full time

We’re on the lookout for a Quality Assurance superstar to help us on our mission to become the easiest bank to deal with. Love helping to build quality software, and want to make a real impact, this one’s for you.

This is an opportunity to have a real impact on how our mobile applications, utilising your hands-on testing and automation skills to help TSB customers access their banking easily.

About the role

You’ll be joining a motivated mobile application team who deliver our mobile banking applications. This role is hands on, involving manual and automation testing. You’ll work closely with the wider digital team, using modern agile practices and your strong QA skills to help ensure we deliver quality mobile apps to TSB customers.

Who are you?

You're an experienced QA engineer with a background in mobile application testing and quality assurance. You enjoy getting into the detail, understanding the nuances of mobile application testing and have an eye for detail. You're comfortable working across technical and business teams, asking the right questions, and using your analytical skills to identify issues and drive quality outcomes.

In this role, you can expect to:

• Design, develop and maintain test cases, both manual and automated.
• Contribute to application design, requirements, estimation, and planning.
• Work with software engineers, analysts, designers, product owners, and business stakeholders to ensure our applications meet quality expectations.
• Help ensure security and performance standards are maintained.
• Share your knowledge and help teams continuously improve their quality practices.
• Support and educate peers, business teams, and stakeholders on new and existing functionality.
• Contribute to the continuous improvement of testing practices and toolsets through communities of practice and chapters.
• Participate in rostered 24x7 on-call support for systems within the team’s responsibilities

We are looking for candidates who ideally have:

• 2 + years’ experience as a QA, ideally working with mobile applications.
• Experience working in an agile team.
• Experience using tools such as Jira, TestRail, and BrowserStack
• Strong communication, teamwork, and collaboration skills.
• Experience writing automated test in Playwright or Selenium
• ·A relevant degree in computer science, systems analysis a related field, or equivalent practical experience, and
• Enjoys working collaboratively in a close-knit team

What’s in it for you?

At TSB, we’re small enough to really care about our customers but big enough to have great rates, innovative products, and digital solutions. We are looking for people to help us achieve our goal of being the easiest bank to deal with.

We aim to create remarkable experiences for our people, who in turn create remarkable experiences for our customers.

By working with us, you’ll be a part of a profit for purpose organisation.  We’re 100% owned by Toi Foundation, a philanthropic trust, and our annual dividends contribute to Toi’s transformational impact in our community.

We believe that we all bring something unique to our workplace and when we are encouraged to be ourselves, TSB is stronger for it. That’s why we’re committed to supporting your wellbeing, creating space for you to be your best self, both in and out of work, and enabling you to make a meaningful difference in our communities.

If you are ready to get stuck in as part of a collaborative team where you’re supported to be your best self…. Apply Now!

Closing date for applications is 5.00 p.m., Tuesday 10th November 2026.

For a copy of the Job Description visit quality-assurance-engineer_pd.pdf