Quality Assurance Engineer (QA)

About the role

Join Newbillion Precision Metal Sdn Bhd as a Quality Assurance Engineer (QA) and play a key role in ensuring the high quality and safety of our precision metal products. This full-time position is based in our modern manufacturing facility in Batu Kawan, Penang.

What you'll be doing

• Organize and manage Quality Assurance (QA) department to provide optimal services for internal and external customers consistently through planning and controlling of work.
• Monitor and report on quality-related key performance indicators including scrap monitoring, rework levels and RTV levels
• Plan, create and manage the overall Quality Planning strategy across all Q-Gates.
• Collaborate with the New Product Introduction team to ensure consistent project execution/launch
• Conducts periodic team meetings to ensure alignment with QA process and address issues with QA tools
• To conduct quality training and monitoring for the Q-Gate QC/QA Competency Level & Performance.
• Liaise with affiliate and customer regarding customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution and to perform replacements if required.
• To supervise and plan for improvement a group of the above mentioned subordinates as to ensure smooth operation of QC section
• Responsible to initiate and participate in continual improvement activities to enhance product quality performance, process or quality system improvements.
• Adhere to organizational requirements on quality management, health and safety, code of conduct, legal stipulations, environmental, 5S policies and general duty of care
• Applies sound, systematic problem-solving methodologies in identifying root cause, corrective action(s) and monitoring plan(s) for resolution of CAPA and NC issues. Investigate product quality in order to make improvements to achieve better customer satisfaction
• Ability to communicate between various organizations and work with multi-functional teams Participate in cross-functional teams (CFT) in the development of new products (APQP) or changes related to current products in meeting customer requirements
• Data driven in decision making and status reporting
• To maintain, monitor, and analyze related process KPIs for continual improvement and provide inputs for the Management Review including Goals & Objectives review.
• Responsible for reporting all deficiencies received from suppliers or during the productions that had been highlighted properly by IQC/IPQC and follow up action and status of the deficiency.
• Perform other Quality tasks as and when needed or any other duties as assigned

Authority

• To review non-conformance at the customer end and Authorize the RMA for the field returns.
• Conduct and lead reviews with CAPA owners to drive completion of investigations, root-cause analyses, impact analyses, and closure of events Prepare the deviation/waiver report that is required to perform the conditional control shipment to customer.
• Monitoring of the QA Resource/manpower arrangement required for QA Buy Off Activity

What we're looking for

• Candidate must possess at least Degree in Engineering (Mechanical, Material, Mechatronics, Electrical & Electronics),
• Minimum 1-3 years of manufacturing experience within the space of Quality/Manufacturing/Product/Process Development Experience in international quality standards such as ISO 9001 (IATF 16949 & ISO 13485 would be an advantage)
• Strong analytical and in-depth understanding in QA methodologies, QC tools and processes and has the ability to prioritize and execute CAPAs (problem-solving skills) effectively.
• High degree of interpersonal skills, communications skills and able to work both independently and with cross-functional teams.
• Strong oral and written communication skills, especially as concerns expressing written instructions Good knowledge in 5 core tool manual - APQP, PPAP, FMEA,MSA and SPC & 8D problem solving

What we offer

At Newbillion, we are committed to providing a supportive and rewarding work environment. You will have access to ongoing training and development opportunities, a competitive salary and benefits package, and the chance to work with a talented team of professionals. We also offer semi-flexible working hours, Transportation Allowances, Wellness Claim (Optical, Dental & Sport) to support your work-life balance.

About us

Newbillion Precision Metal Sdn Bhd is a leading manufacturer of high-precision metal components and assemblies for a range of industries, including automotive, aerospace and medical equipment. With a state-of-the-art facility and a highly skilled workforce, we are dedicated to delivering the highest quality products and services to our customers.

If you're ready to take the next step in your career and join a dynamic, growing company, apply now.