Quality Assurance Executive

Quality Assurance Executive (QAE) – Operations & Compliance

As a Quality Assurance Executive, you will become one of the key operational pillars supporting more than 100 roadshow sales personnel across Singapore. Your responsibilities extend beyond administrative work—you will oversee workforce coordination, operational compliance, attendance verification, reporting, CCTV operations, onboarding, and quality assurance.

We are looking for someone who wants to build deep operational expertise, develop strong business acumen, and grow alongside the management team. If you are committed to continuous learning and are looking for a career where you can take on increasing responsibilities over time, this role offers an excellent opportunity to do so.

Key Responsibilities

• Coordinate daily manpower deployment, attendance and roadshow operations.
• Monitor clock-ins, punctuality and adherence to operational requirements.
• Investigate attendance or operational discrepancies and maintain accurate records.
• Coordinate CCTV monitoring and reporting across roadshow locations.
• Prepare operational dashboards, reports and performance trackers for Management.
• Consolidate and analyse manpower, attendance, learner, course and sales data.
• Coordinate new joiner onboarding, including documentation, system access, uniforms and staff IDs.
• Support compliance checks and ensure adherence to company SOPs and operational standards.
• Identify operational issues and recommend improvements to processes and workflows.
• Support company initiatives and other operational matters as required.

Requirements

• Minimum “N” Levels.
• Proficient in Microsoft Excel and Google Workspace.
• Strong attention to detail, organisation and analytical skills.
• Able to manage multiple priorities in a fast-paced environment.
• Proactive, responsible and comfortable taking ownership of tasks.
• Good communication and follow-up skills.
• Prior experience in operations, administration, compliance or coordination is an advantage but not required.
• Willing to work on a 5-day rotating schedule, including weekends.