Quality Assurance Manager

Quality Assurance Manager

We are seeking an experienced and proactive Quality Assurance Manager to lead our quality, food safety, and regulatory compliance programs within a manufacturing environment. This role is responsible for ensuring compliance with customer requirements, food safety standards, and industry regulations while driving continuous improvement initiatives and fostering a strong quality culture across the organization.

The successful candidate will oversee quality systems, audits, certifications, supplier quality programs, customer complaint management, and food safety risk assessments. As a key member of the leadership team, you will collaborate closely with Production, Engineering, Logistics, Commercial teams, customers, suppliers, and certification bodies to ensure the highest standards of product quality and food safety.

Key Responsibilities

• Lead quality, food safety, and regulatory compliance activities across the site.
• Manage audits, certifications, supplier quality programs, and compliance systems.
• Drive customer complaint resolution, risk assessments, and corrective and preventive actions.
• Develop and enhance quality management and food safety systems.
• Serve as the primary contact for customers and suppliers on quality-related matters.
• Lead, coach, and develop the Quality Assurance team.
• Support continuous improvement initiatives and quality-related investment projects.

Requirements

• Bachelor's Degree in Food Science, Food Technology, Biological Sciences, or a related field.
• Minimum 5 years of experience in Quality Assurance or Food Safety within the food or pharmaceutical industry.
• Strong knowledge of HACCP, food safety risk management, auditing, compliance management, and supplier quality assurance.
• Familiarity with food safety and quality standards such as ISO, HACCP, Halal, Kosher, BRCGS, IFS, and FSSC 22000.
• Strong leadership, communication, stakeholder management, and problem-solving skills.