Quality Assurance Manager

Company Description Medical Center Parañaque Inc. is a growing healthcare institution located in Parañaque, dedicated to providing safe, high-quality medical services to the community. The center focuses on patient-centered care, clinical excellence, and continuous improvement in its operations and services. Team members collaborate across departments to ensure efficient workflows, adherence to healthcare standards, and a supportive environment for patients and staff. The organization invests in professional development and quality systems to strengthen its performance and regulatory compliance.

Role Description The Quality Assurance Manager is a full-time, on-site role based at Medical Center Parañaque Inc. in Parañaque. This role oversees the design, implementation, and monitoring of quality assurance programs, policies, and procedures across clinical and non-clinical departments. Day-to-day responsibilities include conducting audits, reviewing incident reports, analyzing performance data, and ensuring compliance with regulatory and accreditation standards. The Quality Assurance Manager collaborates with department heads to develop corrective and preventive action plans, coordinates staff training on quality and patient safety, and prepares reports and documentation for leadership and regulatory bodies. The role also involves driving continuous improvement initiatives, supporting risk management activities, and promoting a culture of quality and accountability within the organization.

Qualifications

• Strong background in quality management, including experience developing, implementing, and evaluating quality assurance programs in a healthcare or similar regulated environment.
• Proficiency in data analysis, reporting, and use of quality metrics to identify trends, risks, and opportunities for improvement.
• Knowledge of healthcare regulatory requirements, accreditation standards, and patient safety principles, with experience in audits and compliance monitoring.
• Excellent communication, facilitation, and interpersonal skills to collaborate with multidisciplinary teams and lead training or workshops.
• Demonstrated ability in problem-solving, process improvement, and change management, using structured methodologies is an advantage.
• Strong organizational and documentation skills, with attention to detail and the ability to manage multiple priorities and deadlines.