Quality Assurance Manager

Role & responsibilities

• Establish, implement, maintain, and continually improve the Quality Management System for the
  organization.

• Ensure customer requirements, specifications, standards, and quality expectations are reviewed,
  understood, and effectively implemented.

• Coordinate with Tool Design, Manufacturing, and cross functional teams to ensure manufacturing
  feasibility, quality requirements, capability and capacity considerations are addressed during
  development.

• Establish and maintain quality procedures, inspection standards, control plans, work instructions,
  and documentation systems.

• Establish quality requirements with suppliers and subcontractors.

• Ensure timely PPAP, ISIR (Initial Sample Inspection Report), dimensional reports, capability
  studies, and customer-specific submissions as applicable.

• Ensure effective quality control at incoming, in-process, assembly, validation and final inspection
  stages.

• Monitor performance by gathering relevant data and produce statistical reports.

• Analyze daily, weekly, and monthly quality performance related to rejection, rework, repair,
  customer complaints and supplier quality.

• Generate and present quality reports, trends, KPIs, and improvement plans to management.

• Lead root cause analysis and problem-solving activities using 8D, 5 Why, Fishbone Diagram,
  FMEA, and other quality tools.

• Initiate, monitor, and verify corrective and preventive actions for customer, supplier, process,
  and internal quality issues.

• Ensure non-conforming materials, components, and tooling are identified, segregated, controlled,
  and dispositioned appropriately.

• Visit customer locations to attend quality concerns, support tool validation activities, and
  proactively identify & address potential quality risks.

• Ensure deployment and monitoring of controls for critical, significant, and special characteristics
  throughout the manufacturing process.

• Coordinate and conduct internal audits, process audits, product audits, and supplier audits.

• Verify closure and effectiveness of corrective actions arising from audits, customer complaints,
  and non-conformities (Internal & External).

• Establish, monitor, and achieve departmental quality objectives aligned with organizational goals.

• Drive continual improvement initiatives aimed at reducing defects, improving process capability,
  and enhancing customer satisfaction.

• Ensure awareness, training, and competency development of personnel in PPAP, MSA, SPC, 8D,
  and customer-specific requirements.

• Ensure availability, adequacy, and proper use of measuring and inspection equipment. And Ensure
  timely calibration and maintenance of measuring equipment and gauges.

• Support management reviews by providing quality performance data, risk assessments, improvement plans, and compliance status updates.

Preferred candidate profile