Job Title:                      Quality Assurance Manager
Department:               Operations
Reports To:                  Director of Quality
Location:                     On-site; Whitefish, MT
Position Type:             Full Time, Salary, Exempt, IC2
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Job Summary:

The Quality Assurance (QA) Manager will assist in management of the quality assurance department and staff, developing, implementing, and maintaining a system of quality and reliability testing for the organization’s products and/or development processes.

Supervisory Responsibilities:

• Trains and supervises quality assurance staff.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees in accordance with company policy.

Duties/Responsibilities:

• Develops, implements, and manages processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery.
• Identifies and sets appropriate quality standards and parameters for products.
• Communicates quality standards and parameters to QA team, product development team, and other appropriate staff.
• Participates in quality system maintenance and audits.
• Coordinates product testing processes and participates in product testing.
• Identifies and analyzes issues, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues.
• Participates in engineering design, drawing, and data reviews.
• Provides feedback on engineering data such as tolerance stackup and inspection criteria.
• Facilitates engineering data releases to production.
• Designs production fixtures and ensures maintenance and calibration of equipment.
• Reviews client, customer, and user feedback.
• Maintains compliance with federal, state, local, and organizational laws, regulations, guidelines, and policies.
• Performs other duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Proficient with Microsoft Office Suite or related software.

Desired Skills/Abilities:

• Familiarity with AS9100, ISO9001, or similar quality systems.
• Proficient with SolidWorks and 3D printing technologies.

Education and Experience:

• Bachelor’s degree in Business, Engineering, or field related to the products being developed required.
• Three to five years of experience in related field required with supervisory experience a plus.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.