Quality Assurance Manager

Job Summary

The Quality Assurance Manager provides strategic leadership in driving quality excellence across early childhood centres. As a subject matter expert in quality assurance frameworks and standards, the incumbent leads the review, implementation, and continuous enhancement of curriculum, programmes, and quality assurance processes to ensure alignment with regulatory requirements, industry standards, and best practices.

Working closely with Senior Leaders and Centre Leaders, the Quality Assurance Manager develops and strengthens systems, structures, and professional practices that support high-quality teaching and learning outcomes. The role also champions professional development, continuous improvement, and stakeholder collaboration to foster a culture of excellence and lifelong learning across centres.

Key Responsibilities

·       Lead the implementation, review, and continuous improvement of curriculum, programmes, and quality assurance practices across centres, ensuring alignment with educational frameworks, quality standards, and strategic objectives.

·       Establish, monitor, and evaluate quality assurance systems, standards, and processes to enhance teaching and learning outcomes.

·       Drive a culture of continuous improvement, reflective practice, and professional excellence through strategic initiatives and the adoption of best practices.

·       Support the professional development of Centre Leaders and teaching staff through coaching, mentoring, and capability-building programmes.

·       Build and maintain effective partnerships with internal and external stakeholders to strengthen collaboration and achieve desired outcomes.

·       Provide strategic advice and guidance on curriculum design, programme planning, quality standards, and professional practice.

·       Analyse trends, identify improvement opportunities, and lead initiatives that enhance programme effectiveness, centre performance, and educational outcomes.

·       Support strategic planning and change management initiatives to ensure sustained quality and excellence across centres.

Requirements

·       Recognised Bachelor's Degree in Early Childhood Education from an approved institution and a Diploma in Early Childhood Care & Education (Leadership) or equivalent.

·       Minimum 5 years of leadership experience in a preschool or early childhood education setting.

·       Strong leadership and management capabilities with high emotional intelligence, maturity, and sound judgement.

·       Good understanding of quality assurance standards, assessment frameworks, and continuous improvement processes.

·       Excellent planning, organisational, problem-solving, and time management skills.

·       Strong interpersonal and stakeholder management skills.

·       Excellent written and verbal communication skills.

·       Passionate about developing people and fostering professional growth.

·       Proficiency in English; ability to communicate in Mandarin, Malay, or Tamil will be an advantageto effectively communicate with Mandarin, Malay, Tamil-speaking clients.