Quality Assurance - Manager/Head

Company: ALCU Industries Pvt Ltd

Department: Quality Assurance & Quality Control

Location: Anand, Gujarat

Reporting To: Plant Head & Managing Director

Employment Type: Permanent

Company Overview:

Vidya Wires Ltd. is a leading manufacturer of high-quality copper wire products, including enameled and bus bar wires. With a focus on technical excellence, quality, and customer satisfaction, we adhere to the highest manufacturing and safety standards to deliver top-notch products globally.

Role Summary:

The Quality Manager will lead all quality-related functions within the organization. This includes implementing and maintaining quality systems, conducting audits, handling customer complaints, ensuring compliance with relevant standards (like IATF 16949, ISO 9001), and fostering a culture of continuous improvement through tools such as 5S, Kaizen, and Six Sigma.

Key Responsibilities:

Quality Management Systems:

• Lead implementation and compliance of ISO 9001, IATF 16949, ISO 14001, and ISO 45001 standards.
• Act as Management Representative for all ISO/IATF certifications.
• Plan, conduct, and review internal quality audits and ensure closure of non-conformities.

Production & Process Oversight:

• Oversee process audits and quality checks for all incoming raw materials and finished products.
• Benchmark specifications and standards in coordination with Marketing and Production teams.
• Assign and monitor tasks of Quality Supervisors across shifts.

Customer Quality & Complaint Management:

• Handle customer complaints using structured problem-solving tools (e.g., 8D, Root Cause Analysis, CAPA).
• Liaise with customers to understand and fulfil quality requirements and audit expectations.

People Management & Training:

• Identify training needs and organize technical, behavioural, and safety training programs.
• Mentor the QA team and cultivate a high-performance quality culture.

Continuous Improvement & Compliance:

• Lead quality improvement and cost-saving projects using tools like Six Sigma, Kaizen, 5S, SMED, etc.
• Maintain calibration of all quality testing instruments.
• Ensure housekeeping and safety compliance across the plant.

Reporting & Analytics:

• Prepare and present Quality MIS reports such as CAPA status, customer complaints, and Quality KPIs.
• Drive strategic planning for yearly quality objectives and quarterly reviews.

Candidate Profile:

Educational Qualification:

• Bachelor’s Degree in Engineering – Mechanical or Electrical (Mandatory)

Experience:

• Minimum 15 years in QA/QC within the automobile, electrical, process, or manufacturing industry.
• Must have prior experience as a Quality Manager or Head of Department.

Essential Skills:

• In-depth knowledge of IATF 16949, ISO 9001, ISO 14001, ISO 45001.
• Proficiency in Quality Tools: 7 QC Tools, APQP, PPAP, FMEA, MSA, SPC, Poka-Yoke, 8D, RCA, CAPA.
• Strong people and crisis management skills.
• Excellent communication, delegation, and analytical abilities.
• Proficient in MS Office; experience with ERP (e.g., Microsoft Dynamics) is a plus.
• Fluency in English and Hindi (written and verbal).

Additional Requirements:

• Knowledge of Lean Manufacturing, Toyota Production System, and other productivity improvement methodologies.
• Strong motivation and presentation skills.
• Ability to lead audits, engage in cross-functional coordination, and maintain a harmonious work environment.

Work Environment:

• Plant-based role with hands-on involvement in shop floor operations and quality inspections.
• Collaborative culture focused on safety, innovation, and performance excellence.