Quality Assurance Officer (Training Coordinator)

Key Responsibilities

• Coordinate and support training activities for laboratory operations, including training needs surveys, training planning, scheduling, attendance tracking, and training record management.
• Communicate with laboratory teams to follow up on training requirements, training schedules, and completion status.
• Support the Quality Assurance team in maintaining and improving the laboratory quality system in compliance with ISO/IEC 17025 requirements.
• Control and maintain laboratory documents and records to ensure accuracy, completeness, and compliance with the quality system.
• Coordinate with laboratories, calibration laboratories, suppliers, and external providers to ensure equipment calibration is completed according to schedule.
• Monitor and follow up on equipment calibration plans to ensure timely completion.
• Coordinate proficiency testing programs and inter-laboratory comparison activities, including registration, result submission, report follow-up, and record maintenance.
• Evaluate and monitor external providers, including subcontracted calibration laboratories and proficiency testing providers, to ensure compliance with quality requirements.
• Deliver or support training sessions for assigned courses as required by the manager.
• Perform other tasks as assigned by the manager.

Qualifications

• Bachelor’s degree in Science or other related fields.

• Experience in quality assurance, laboratory coordination, training coordination, or document control will be an advantage.

• Knowledge of ISO/IEC 17025 or laboratory quality systems will be an advantage.

• Good computer skills, especially Microsoft Office.

• Strong communication and coordination skills.

• Good command of English, especially for document reading, email communication, and coordination with internal or external parties.