Quality Assurance (QA/QC) cum Frontend Engineer

We are seeking a versatile and detail-oriented Quality Assurance (QA/QC) cum Frontend Engineer to join our team. In this hybrid role, you will bridge the gap between software excellence and user experience. You will be responsible for ensuring the flawless functionality of our Point of Sale (POS) ecosystem, kiosk ordering, and QR ordering flows through rigorous testing, while simultaneously leveraging your frontend design skills to elevate our user interfaces, dashboards, and merchant portals.

Key Responsibilities

(1)  QA Responsibilities

• Test all POS modules: Run end-to-end functional tests on every POS core module to guarantee stable transaction and store management features.
• Test kiosk ordering flow: Simulate full customer self-order journeys on touch kiosks to catch display, interaction and payment logic errors.
• Test QR ordering flow: Validate mobile QR code ordering links, cross-device compatibility and order data sync to backend systems.
• Regression testing: Retest core functions after bug fixes or new releases to prevent introducing new defects to existing features.
• User Acceptance Testing (UAT): Coordinate merchant-side UAT, collect real user feedback and log usability or functional issues.
• Bug reporting: Log defects clearly with reproduction steps, severity labels and screenshots for dev teams to resolve quickly.
• Release verification: Conduct final full version checks before launch to eliminate critical blocking bugs for smooth deployment.
• Create test cases: Draft standardized test cases covering normal workflows and edge business scenarios for repeated testing.
• Create test reports: Summarize test coverage, defect status and release risks into concise reports for project stakeholders.

(2)  Frontend Responsibilities

• UI improvements: Revamp page visuals and user interactions to deliver a cleaner, more intuitive interface for merchants and customers.
• CSS enhancements: Refactor stylesheets, fix cross-screen display inconsistencies and reduce redundant CSS code.
• Dashboard design: Build merchant data dashboard pages with organized charts, tables and filter functions for operational data viewing.
• Merchant portal updates: Carry out regular feature upgrades and page logic adjustments for the merchant backend management system.
• Kiosk screen optimization: Adapt page layouts for touch kiosk hardware, resolve lag, scaling and touch response abnormalities.

Requirements

• 2–4 years QA experience: Possess solid professional testing experience covering complete product development and release cycles.
• Manual testing: Skilled in full manual testing workflows including case design, defect tracking and test summary.
• Basic automation testing: Able to write simple automated scripts to cut down repetitive manual regression work.
• HTML: Can read and modify HTML markup to adjust page basic structure and element layout.
• CSS: Capable of editing styles to tweak page spacing, colours, sizing and responsive display.
• JavaScript: Understand basic JS logic to implement minor interactive adjustments on frontend pages.
• React/Vue basic knowledge: Grasp core concepts of either framework to read project code and complete simple page edits.

Nice to Have

• POS testing experience: Prior experience testing catering POS or self-order systems lets you onboard and understand business faster.
• Restaurant workflow understanding: Familiarity with dine-in, payment and store operation logic helps spot unreasonable product designs.

Key Performance Indicators (KPIs)

Your success in this role will be measured by:

• Bugs caught before release: Track the volume of defects identified pre-launch to lower post-release production failures.
• UAT success rate: Measure how well product functions and experience meet merchant user expectations before rollout.
• UI enhancement completion: Monitor on-time delivery of scheduled frontend visual and interface optimization tasks.
• Customer-reported bug reduction: Track monthly drops in user-submitted online faults to reflect overall product quality improvement.

Benefits
✔ EPF, SOCSO & EIS
✔ Annual & Medical Leave
✔ Performance Bonus (based on performance)
✔ Annual Increment
✔ Medical Claims
✔ Training & Career Development
✔ Laptop Provided
✔ Friendly Working Environment
✔ Career Growth Opportunities

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