Quality Assurance Specialist

About the role

We are seeking a dedicated Quality Assurance Specialist to join Capital Human Resource Management Pte. Ltd in the West Region. This is a full-time position that plays a crucial role in maintaining and enhancing our quality standards across our warehousing, storage, and distribution operations. As a Quality Assurance Specialist, you will be responsible for ensuring that all products, processes, and services meet our rigorous quality standards and comply with industry regulations. This role is integral to our commitment to operational excellence and customer satisfaction, serving as a key quality control point throughout our supply chain.

Quality Management

• Implement and maintain warehouse quality management procedures and SOPs.
• Work with Operations to resolve Quality Issues. (8D, Customer Complaints, Audit responses).
• Investigate operational deviations, quality issues, and customer complaints, and drive corrective and preventive actions.
• Conduct regular quality checks and audits on warehouse processes (receiving, storage, picking, packing, and dispatch).
• Ensure proper documentation and record keeping for quality and compliance purposes.
• Ensure all Quality related documentation is maintained as per Quality Management System.
• Support Change Request (CR) implementation and review.

QHSE Compliance

• Support implementation of QHSE policies and ensure compliance with company and regulatory requirements.
• Conduct safety inspections, risk assessments, and follow up on corrective actions.
• Support incident investigation and ensure preventive measures are implemented.

Audit & Compliance

• Prepare and coordinate internal and external audits (customer audits, ISO, regulatory inspections).
• Ensure operational compliance with ISO standards and company quality framework.
• Lead Operations in closing non-conformities from quality audits.

Continuous Improvement

• Identify operational improvement opportunities to enhance quality, productivity, and compliance.
• Provide training and guidance to operations staff on quality procedures and best practices.

What we're looking for

• Diploma in Logistics, Engineering, Quality Management, or related field.
• 2–5 years’ experience in warehouse, logistics, or manufacturing quality environment.
• Knowledge of ISO standards, audit processes, and quality management systems.
• Strong analytical, problem-solving, and communication skills.
• Trained with ISO 13485, SS620 GDPMDS, and GXP principles.

If you have the skills and experience we're looking for, we encourage you to apply for this exciting opportunity. Click the "Apply Now" button to start your application.

Application Instructions

Submit your CV in MS Word format, including:

• Educational background
• Work experience in point form
• Reasons for leaving each position
• Current & expected salary
• Date of availability / notice period

We regret that only shortlisted candidates will be notified.
Your profile will be kept in our database for future career opportunities.

We wish you all the best in your job search.

Hou Shenglong Kyan
Registration No.: R1435754
EA License No.: 19C9570