Quality Assurance Technical Manager

We are seeking an experienced QA & Technical Standards Manager to oversee quality assurance, technical standards, compliance and governance across large-scale facilities management operations, ensuring operational excellence and regulatory compliance.

Key Responsibilities

• Develop and implement quality assurance, compliance and technical standards frameworks.
• Manage internal and external audits, inspections, assurance programmes and compliance assessments.
• Establish and maintain technical standards, procedures, quality management systems and documentation controls.
• Monitor regulatory compliance, identify operational risks and implement corrective actions.
• Oversee audit findings, non-conformance reports (NCRs) and corrective-action closure.
• Develop governance reports, compliance dashboards and performance monitoring systems.
• Collaborate with operational teams, contractors and service providers to ensure adherence to established standards.
• Drive continuous improvement, technical competency development and operational excellence initiatives.

Requirements

• Bachelor's degree in Engineering, Facilities Management, Asset Management, Operations Management, Business Administration or a related field.
• Minimum 10 years of relevant experience in Quality Assurance, Compliance, Governance, Auditing or Technical Standards Management.
• Strong background in Facilities Management, Engineering Operations or Critical Infrastructure.
• Proven experience managing audit programmes, compliance frameworks, technical documentation and corrective-action processes.
• Good understanding of ISO standards, quality management systems and regulatory compliance requirements.
• Proficiency in audit management, compliance monitoring, reporting and data analysis tools.
• Strong analytical, communication and stakeholder management skills.