Quality Assurance Test Lead

About the Company:

Rakuten India is the Development Centre and key technology hub of the Rakuten Group, Inc. We enable our businesses with our depth of knowledge in multiple streams of technology such as Mobile and Web Development, Web Analytics, Platform Development, Backend Engineering, Data Science, Machine Learning, Artificial Intelligence and much more. Our unique 24/7 support center ensures reliability and sustenance of the Rakuten Ecosystem. With dedicated centres of excellence for Mobile Application Development, Data Analytics, Engineering, DevOps and Information Security, we ensure the success of multiple units of Rakuten Group, Inc. With 1700+ employees and growing, Rakuten India is housed in Crimson House Bangalore in the heart of the city.

Role Overview

We are seeking a highly skilled QA Lead to join our core engineering team. You will be responsible scaling next-generation Business Support Systems (BSS) within a cloud-native environment. The ideal candidate is a technical leader who thrives on complex systems integration, understands the intricacies of telecommunications and digital commerce, and is a pioneer in leveraging AI-driven workflows to accelerate the Software Development Life Cycle (SDLC).

Designation: Senior QA Lead

• Key Responsibilities:
• Design and implement automated testing frameworks for high-performance BSS modules (Charging, Mediation, Billing).
• Lead end-to-end integration testing between BSS platforms and 4G/5G mobile network cores.
• Utilize AI-driven testing tools to generate test scripts, perform regression analysis, and identify performance bottlenecks.
• Validate data integrity within Document Databases (MongoDB/Couchbase) during high-volume transaction processing.
• Oversee security testing and IAM validation (Keycloak) to ensure system compliance.
• Required Qualifications:
• Extensive experience in testing complex E-commerce or BSS ecosystems.
• Deep knowledge of API testing and event-driven architecture (Kafka).
• Hands-on experience with CI/CD pipelines and automated deployment verification.
• Expertise in identifying edge cases in complex business process orchestrations (Camunda/n8n).

“Rakuten is committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team and inclusive workforce. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and Rakuten’s achievement as well. In recruiting for our team, we welcome the unique contributions that you can bring in terms of their education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs”