Quality Assurance Tester (Fully Remote)

About Us
With 14 years in the industry, Mister Mobile is Singapore’s trusted leader in mobile services. Our vision is to empower people through technology and provide exceptional service. We offer top trade-in prices and rigorously inspected new and used devices. Our warm and friendly team fosters a culture of care and collaboration, ensuring that every customer experience is met with a personal touch. As a market leader in the mobile service provider industry, we obtained ISO certification, CaseTrust accreditation, and a Carousell InstantBuy Award. We have also received more than 15,000+ positive reviews on our services.

As a fast-growing company, we cultivate a collaborative and inclusive workplace. We prioritize employee development and uphold key values such as innovation, customer satisfaction, and teamwork while offering career growth and mentorship opportunities.

**Profile:**We are looking for a detail-oriented QA Tester to ensure the quality, reliability, and user experience of our websites, mobile applications, POS, and internal systems. If you are passionate about identifying issues, improving product quality, and delivering seamless user experiences through thorough testing, we would love to hear from you.

Job Responsibilities:

1. Testing & Quality Assurance:

• Defect Tracking & Resolution:
• Identify, document, and report bugs or discrepancies in a clear and timely manner.
• Collaborate with development and product teams to resolve issues and support continuous improvement.
• Perform basic root cause analysis and recommend practical solutions.

1. User Experience & Product Feedback:

• Provide feedback on usability and customer experience based on real-world usage scenarios.
• Suggest enhancements to improve product quality and customer satisfaction.
• Collaborate with cross-functional teams to ensure timely resolution of identified issues.

1. Documentation & Updates:

• Maintain up-to-date testing documentation aligned with product changes.
• Stay informed on new product features, updates, and releases to adjust testing procedures accordingly.

Requirements:

• Bachelor's Degree in Computer Science, Information Technology, Software Engineering, or a related field.
• Minimum 1–3 years of experience in software quality assurance (QA) or testing, preferably involving websites, mobile applications, POS, or ERP systems.
• Strong understanding of QA methodologies, test planning, test case development, and defect tracking.
• Excellent analytical, problem-solving, and attention-to-detail skills.
• Proficient in English and Mandarin to communicate effectively with Mandarin-speaking stakeholders.
• Self-motivated and comfortable working in a fully remote environment with a reliable internet connection.

Thank you for applying with us! - Only shortlisted candidates will be notified.