Quality Control Assistant

Position Purpose

To ensure that all company procedures and products adhere to established quality and safety standards, comply with mandatory regulatory requirements and satisfy customer’s expectations.

Key Responsibilities

1. Prevents errors in production that lead to product defects including routine inspection of raw materials, conducting regular line inspections and product testing before release in accordance with established quality standards

2. Evaluates the production environment to ensure conditions meet safety standards and advise responsible parties accordingly

3. Maintains the company’s quality systems to ensure compliance to all Food Safety Standards including responsibility for all Document Control and Records.

4. Acts as catalysts for change and continuous improvement in performance, quality and safety

5. Supports Planning with job bag preparation and art plates maintenance.

6. Maintains the cleanliness of QC laboratory/office especially laboratory equipment

INDICATIVE TASKS

1. Reads specifications and studies artworks to understand the quality requirements of products
2. Checks products being made by each line at set inspection intervals based on the required inspection parameters including measuring dimension, examining functionality then comparing to specifications and quantity check by weight/random manual count; works with the machine operators to correct any parameter found to be off limits
3. Conducts hourly print quality check using spectrophotometer based on PQM (Print Quality Management) process supplied by TMS/McDonald’s.
4. Makes decisions concerning product quality during line inspection, including shutting down the production line when processes do not conform to specifications
5. Conducts specific quality tests to evaluate the materials routinely used during production, the work environment and components during production
6. Checks that the machine operators are doing the required inline quality checks every 30 minutes and accomplishing the Quality Control Sheets (QCS)
7. Rejects all products and materials that fail to meet quality expectations; raises a Non-Conformance Reports (NCRs) to record the rejections
8. Performs analytical tests, inspections, and monitoring of incoming raw materials/packaging and finished goods for specification compliance
9. Maintains “floor presence” as an auditor of quality throughout the processing facility
10. Gathers samples from production lines at the end of each shift for required retention; packs and labels the samples appropriately
11. Checks the Quality Control Sheets (QCs) accomplished by each production line every shift; investigates questionable entries, if any, and resolves them with the line operator; escalates any related concerns with the Production Team Leader and Production/Maintenance Supervisor, if needed
12. Performs swab testing on production machines and people every month to verify effectiveness of sanitation procedures; in case of failure, requires repeat sanitation of the affected machine/individual and conducts repeat swab testing until a passing mark is obtained
13. Maintains all QC-related document files including internal test reports, incoming goods verification and QCS
14. Conducts internal quality, housekeeping and safety audits
15. Assists in the preparation of work order job bags; puts together all the items required to be placed inside a job bag including art plates, artwork, material specifications, labels and sample products in the absence of the Planning Assistant
16. Creates shipper/pack labels for job bags, if necessary
17. Cleans and maintains QC laboratory equipment and office following set cleaning procedures including sweeping, vacuuming, scrubbing, mopping, dusting, wiping and disinfecting