Quality Control Assistant

Bali Management Villas is currently seeking a motivated Quality Control Assistant to support the Quality Control Manager in maintaining and monitoring service and property standards across multiple villa properties. This role requires strong attention to detail, excellent English proficiency, and the ability to coordinate effectively with property owners, clients, and internal departments.

THP Salary: IDR 8.000.000 per month

Placement
Kerobokan, Bali

About the Role
Provide quality control and organizational support while working closely with the QC Manager, property owners, clients, and internal departments. You will be involved in monitoring villa standards and operations, identifying and reporting discrepancies, and ensuring smooth follow-up and coordination across departments to maintain consistent service quality.

Job Description:

• Provide quality control and organizational support directly to the Quality Control Manager.
• Conduct regular inspections and quality checks across villa properties.
• Identify, document, and report discrepancies or areas of improvement in property standards and services.
• Communicate directly with property owners and clients regarding quality-related matters and agreements.
• Explain and coordinate quality standards and agreements, ensuring clear communication and understanding.
• Coordinate with all departments to ensure smooth execution of corrective actions and follow-ups.
• Act as a liaison between the Quality Control Manager, owners, clients, and internal teams.
• Prepare quality reports, checklists, presentations, documents, and other materials as required.
• Handle confidential information and documents with a high level of professionalism and discretion.
• Assist the QC Manager with daily business activities, quality audits, arrangements, and other administrative tasks.

Qualifications:

• Diploma or Bachelor's degree in Hospitality, Tourism, or a related field.
• Minimum 2–3 years of experience as a Quality Control Assistant, Quality Assurance, or similar role supporting senior management.
• Strong English proficiency, both verbal and written, with confidence in communicating directly with clients and property owners.
• Excellent communication and interpersonal skills.
• Able to understand, explain, and coordinate quality standards or business-related documents.
• Strong coordination skills and able to work effectively with multiple departments.
• Proficient in Microsoft Office.
• Willing to mobilize/travel across various villa properties as required.
• Must be domiciled in Bali.