QUALITY CONTROL

Key Responsibilities & Duties

• Inspection & Testing: Perform visual, physical, and functional inspections on raw materials, in-process components, and finished goods.
• Documentation: Record inspection results, maintain, and report on data, including re-works, waste, and test results.
• Quality Compliance: Ensure products meet established quality, safety, and company standards, including ISO 9001.
• Defect Identification: Detect, isolate, and reject products that do not meet specifications.
• Process Improvement: Monitor production processes to identify improvements and reduce defects, often in collaboration with production teams.
• Complaint Resolution: Actively listen, empathize, and troubleshoot to resolve customer complaints effectively.
• Documentation & Reporting: Log all complaints, inquiries, and actions taken in the company CRM/CMS system.

Required Skills and Qualifications

• Education: High school diploma, SPM, or equivalent required.
• Attention to Detail: High level of alertness to identify minute defects.
• Communication: Ability to work closely with production staff and report issues to supervisors.

Pay: RM1,700.00 - RM2,500.00 per month

Benefits:

• Free parking
• Meal allowance
• Opportunities for promotion
• Professional development

Work Location: In person