Quality Control (Coffee)

Key responsibilities

• Perform sensory evaluations and cupping sessions using Q Grader standards to assess coffee quality, flavor, and consistency.
• Inspect raw materials (green beans, roasted beans, ingredients) to ensure they meet company and industry quality specifications.
• Monitor production processes (roasting, grinding, brewing, packaging) to ensure compliance with QC protocols.
• Conduct routine product testing for flavor, aroma, moisture, density, and shelf-life performance.
• Develop and maintain quality documentation, including SOPs, specifications, and testing records.
• Investigate quality deviations or defects and coordinate corrective and preventive actions (CAPA).
• Collaborate with production, R&D, and sourcing teams to maintain consistent product quality across batches.
• Ensure compliance with food safety standards such as HACCP, GMP, ISO, or other regulatory requirements.
• Train staff on quality standards, sensory techniques, and proper handling processes to maintain product integrity.
• Provide expert feedback using Q Grader calibration to support product improvement, sourcing decisions, and new product development.