Quality Control Manager

Report To: Head of Quality Assurance.

Direct Reports: Quality Control, Inspectors, Calibration, Laboratory.

Job Summary:

• To lead, govern, and continuously enhance the end-to-end Quality Control system, ensuring full compliance with AS9100, NADCAP, and customer-specific requirements, while eliminating quality escapes and protecting the customer. And drive performance improvement (RFT, scrap reduction) across all programs.

• This role acts as the technical authority for inspection, laboratory, and calibration systems, ensuring: Measurement integrity, Process capability, Audit readiness, and Zero-defect culture.

Duties/ Responsibilities:

Quality Control System Leadership

• Own and govern the Quality Control framework covering Inspection, Laboratory, and Calibration functions.

• Ensure all QC processes are standardized, controlled, and aligned with QMS, AS9100, NADCAP.

• Establish robust control mechanisms to prevent quality escapes to customers

Laboratory & Calibration Authority

• Act as technical owner of laboratory and calibration systems.

• Ensure, full traceability of measurement systems, Compliance with calibration standards and intervals, capability and validity of test methods.

• Drive measurement system reliability (MSA mindset) and equipment control strategy.

• Oversee calibration lifecycle (in-house & external) to ensure 100% on-time & compliant calibration system.

• Ensure laboratory processes are continuously improved and audit-ready at all times.

Inspection & Product Verification Governance

• Define and enforce inspection strategy, including Inspection plans / standards / FAI /

FPQ.

• Ensure product conformity through robust verification processes.

• Lead Material Review Board (MRB) and disposition processes.

• Ensure proper segregation and control of non-conforming products.

Quality Performance & Improvement

• Own and drive RFT (Right First Time), Scrap reduction, Zero escape (internal & external).

• Lead cross-functional improvement initiatives using RCCA / 8D / 5 Why / Fishbone.

• Drive PFMEA and Control Plan effectiveness across processes.

• Drive effective MRB management to ensure timely disposition, minimize backlog, and reduce recurrence of non-conformities through robust root cause and corrective actions.

Audit, Compliance & Risk Management

• Ensure full readiness for customer audits and NADCAP / AS9100 audits.

• Partner with Compliance to maintain quality manuals, procedures, and policies.

• Monitor and manage NCR / CAR / 8D aging and effectiveness.

• Build a strong audit-ready culture across QC functions.

People Leadership & Capability Building

• Lead and develop multi-functional QC teams: Inspection, Laboratory, Calibration.

• Ensure competency, certification, and qualification validity across all roles.

• Build strong technical depth within Lab & Calibration teams.

• Coach team in quality tools, root cause analysis, and problem-solving.

Cross-functional & Customer Interface

• Act as primary point of contact for quality-related issues (internal & external).

• Support IPTs with engineering & quality expertise.

• Interpret customer specifications, drawings, and requirements accurately.

Skill & Experiences:

• BS in Engineering or related field.
• Having at least 7 years of progressively broadening Manufacturing experience in composite and /or assembly environment.
• Having experiences in Engineering field and experience in Aerospace industry is a plus.
• Interacts well and with a high degree of urgency to customers/internal customers, and at all levels within the organization, as well as cross organizations.
• Strong facilitation skills, conflict resolution, change leadership, coaching, mentoring, and project management skills.
• Track record of driving improvement with quantified results.
• Lean experience (Kanban, Value stream mapping, Kaizen, 5S/6S, Six Sigma, etc)
• Strong leadership. Good presentation skills. Positive can-do orientation.
• Ability to deal effectively with a broad range of personalities.
• Ability to communicate effectively in English.
• Full-time onsite working and able to work at AMATA City Rayong.