Quality Control Manager

Role & responsibilities

• Raw Material Inspection

• Check incoming coco pith for moisture, impurities, fiber content, particle size, and color.

• Inspect raw material for stones, plastic, sand, roots, and other foreign materials.

• Ensure raw materials meet the required specifications before production.

• Production Quality Control

• Monitor quality at each stage: screening, washing/buffering, drying, sieving, mixing, and block compression.

• Check machine settings and compression parameters.

• Ensure production operators follow approved SOPs and quality procedures.

• Identify and report process deviations immediately.

• Finished Block Inspection

• Check weight, dimensions, moisture content, EC, pH, expansion/volume, density, and compression quality according to product specifications.

• Check blocks for cracks, loose material, improper compression, contamination, and inconsistent appearance.

• Approve or reject batches based on defined specifications.

• Laboratory Testing

• Conduct or supervise testing of coco peat samples.

• Maintain proper sampling procedures and test records.

• Verify testing equipment is calibrated and functioning correctly.

• Maintain traceability of test results to batch/lot numbers.

• Batch & Production Records

• Maintain QC inspection reports and laboratory records.

• Record rejected, reprocessed, and approved quantities.

• Maintain batch-wise quality documentation.

• Prepare daily, weekly, and monthly quality reports.

• Non-Conformance Management

• Identify defective or non-conforming products.

• Isolate rejected batches to prevent accidental dispatch.

• Investigate the root cause of quality problems.

• Coordinate corrective and preventive actions (CAPA).

• Monitor reprocessing and verify the quality after correction.

• Customer/Export Requirements

• Ensure products comply with customer specifications and agreed quality parameters.

• Verify packing, labeling, palletizing, and container loading requirements.

• Support preparation of quality documents required for export shipments.

• Handle customer complaints and assist in investigating quality-related issues.

• Team Supervision

• Supervise QC inspectors, laboratory staff, and sampling personnel.

• Allocate inspection duties and monitor staff performance.

• Train employees on quality standards, sampling, testing, hygiene, and SOPs.

• Ensure proper use of PPE and safe laboratory practices.

• Calibration & Equipment

• Maintain calibration schedules for weighing scales, moisture meters, EC/pH meters, compression/density testing equipment, etc.

• Ensure defective measuring instruments are removed from service.

• Maintain calibration and maintenance records.

• Process Improvement

• Analyze recurring quality problems and production losses.

• Work with Production and Maintenance teams to reduce defects.

• Improve consistency of moisture, EC, pH, density, expansion, and block weight.

• Participate in internal audits and continuous-improvement activities.

Preferred candidate profile

Must have at least 3 to 5 years experience in Quality Control

Willing to relocate