Quality Control Manager

Role & responsibilities

Role & Responsibilities

• Lead overall Quality Control activities covering Incoming Quality (IQC), In-Process Quality (IPQC/PQC), Final/Outgoing Quality (FQC/OQC) and plant quality operations.
• Establish and maintain Control Plans, inspection standards, quality checkpoints, CTQ/CTP controls, acceptance criteria and product release systems.
• Drive process and product quality across sheet-metal fabrication, welding, powder coating/painting, foaming, assembly, refrigeration and electrical assembly.
• Ensure quality control of critical refrigeration processes including brazing, leak testing, vacuuming, refrigerant charging and cooling/performance testing.
• Manage non-conformities, rejection, rework, scrap and hold materials/products, including containment, segregation, disposition and corrective actions.
• Lead Root Cause Analysis, 8D, CAPA and permanent corrective-action initiatives to reduce recurring defects.
• Drive customer quality by managing customer complaints, field failures, investigations, corrective actions and timely closure.
• Monitor and improve supplier and incoming material quality, including supplier defects, incoming rejection and supplier corrective actions.
• Coordinate with Production, Engineering, Maintenance and R&D on 4M changes, process validation, process capability and manufacturing quality issues.
• Ensure proper calibration and control of inspection and test equipment.
• Support customer, internal, external and statutory audits, including BIS and applicable quality/compliance requirements.
• Participate in new product development, prototype builds, pilot production, process trials, product validation and production ramp-up.
• Drive continuous improvement initiatives focused on rejection, rework, scrap, COPQ, leakage, test failures, repeat defects, customer complaints and field failures.
• Analyse quality data, trends and Quality MIS and initiate corrective/preventive actions.
• Lead, develop and mentor Quality Engineers, Inspectors and Technicians, ensuring adequate inspection coverage and shop-floor quality controls.
• Build a strong prevention-focused quality culture and ensure product quality is maintained without compromising production requirements.

Preferred candidate profile

• B.E./B.Tech in Mechanical / Production / Industrial / Refrigeration & Air Conditioning or related engineering discipline.
• Minimum 10 years of relevant Quality/Manufacturing Quality experience. Diploma holders: minimum 15 years.
• Minimum 5 years in a Quality Managerial/Leadership role with shop-floor and team management experience.
• Preferred experience in Commercial Refrigeration / Refrigerator / HVAC-R manufacturing.
• Product exposure to Visi Coolers, Commercial Freezers, Chest Freezers, Upright Refrigerators, Bottle Coolers preferred.
• Greenfield/Brownfield plant experience preferred.
• Strong knowledge of PFMEA, Control Plan, SPC, MSA, 7 QC Tools, 8D, CAPA, Root Cause Analysis, PPAP/APQP and COPQ.
• Exposure to BIS, ISO 9001, Customer/Supplier Audits and Quality MIS.
• Strong shop-floor leadership, problem-solving and Quality MIS.
• Strong shop-floor leadership, problem-solving and cross-functional coordination skills.