Quality Control Manager

Quality Control Manager Roles & Responsibilities

• Manage overall Quality Control activities for water purifier manufacturing and assembly.
• Establish and monitor incoming, in-process and final quality inspection standards.
• Ensure quality of critical components such as RO membranes, pumps, PCBs, SMPS, filters, valves, tanks and fittings.
• Monitor production processes and reduce defects, rejection, rework and scrap.
• Develop and implement SOPs, inspection standards, control plans and quality checklists.
• Conduct Root Cause Analysis, CAPA, 5 Why, Fishbone and 8D for quality issues.
• Manage supplier quality, supplier rejections, audits and corrective actions.
• Analyze customer complaints, warranty failures and field quality issues and drive corrective actions.
• Work with R&D and Production for new product development, testing and quality validation.
• Ensure product testing for leakage, electrical safety, pump performance, water flow, TDS, UV/UF/RO functionality and auto cut-off.
• Monitor key quality KPIs such as FPY, rejection %, supplier PPM, warranty failures and customer complaints.
• Lead, train and develop the QC engineers, inspectors and testing team.
• Conduct process and product audits and ensure compliance with the Quality Management System.
• Drive continuous improvement, 5S, Kaizen and quality-cost reduction initiatives.
• Prepare and present monthly quality MIS and improvement plans to management.