Quality Control Manager

About us

Asia Pulp and Paper is a leading pulp and paper manufacturer with a commitment to delivering high-quality products and services across the manufacturing, transport and logistics sector. We pride ourselves on maintaining the highest standards of quality, safety and environmental responsibility in everything we do. With operations spanning multiple facilities, we are dedicated to continuous improvement and innovation in our manufacturing processes.

About the role

We are seeking an experienced Quality Control Manager to join our team at our Karawang mill. This is a full-time position that plays a critical role in ensuring our products meet the stringent quality standards required by our customers and regulatory bodies. As Quality Control Manager, you will oversee all quality assurance and control activities across our manufacturing operations, serving as a key strategic partner in maintaining our reputation for excellence and driving continuous improvement throughout the organisation.

Key responsibilities

• Develop, implement and maintain comprehensive quality control procedures and standards across all manufacturing processes
• Oversee the daily operations of the quality control team, including testing, inspection and monitoring of products at various production stages
• Conduct regular audits and inspections to ensure compliance with international quality standards and regulatory requirements
• Analyse quality data and performance metrics to identify trends, root causes and opportunities for improvement
• Manage non-conformance reporting and implement corrective and preventative actions (CAPA) to resolve quality issues
• Collaborate with production, operations and engineering teams to address quality concerns and optimise manufacturing processes
• Maintain detailed quality documentation, records and reports for internal and external stakeholder reporting
• Lead training and development programmes for quality control personnel to ensure consistent application of quality standards
• Liaise with customers and suppliers regarding quality specifications and product performance
• Monitor and evaluate quality control equipment and laboratory instrumentation to ensure accuracy and calibration compliance

What we're looking for

• Bachelor's degree in Chemical Engineering, Chemistry or a related discipline
• Minimum 15 years of professional experience in quality assurance and quality control, preferably within pulp, paper or manufacturing industries
• Proven track record of managing quality control teams and implementing effective quality management systems
• Strong knowledge of ISO 9001, ISO 14001 and other relevant international quality and environmental standards
• Experience with quality management software and laboratory information systems
• Excellent leadership, communication and problem-solving skills
• Fluency in English and Bahasa Indonesia; additional languages are an advantage
• Ability to work effectively in a multicultural environment and manage cross-functional teams
• Knowledge of pulp and paper manufacturing processes is highly desirable
• Willing to be based in Karawang, West Java