Quality Control Manager

Description:

OVERVIEW:

• Oversee and continuously improve the GMT International Corp QMS
• Ensuring ISO 9001 compliance and continuous certificate audits
• Oversee inspection documents and lab work

PERFORMANCE METRICS:

• Set and Plan the annual ISO 9001 audit schedule by the end of February each year
• Review incoming inspection documents and approve within two days of receipt
• Ensure less than 2% RMA rate on Make to Stock orders (based on dollar value)
• Review all ISO documents as scheduled in the document control form

Requirements:

Major Responsibilities

• Audit production paperwork and results for completeness
• Approval and sign off of incoming inspection paperwork per inspection sheet and drawings
• Approval and sign off of outgoing inspection paperwork, including inspection sheets, certificate of conformance, zwick test results, etc.
• Developing new quality control processes and procedures with collaboration of other GMT sites
• Monitoring production standards, especially with regards to customer requirements
• Support reducing and eliminating rejects as needed by Production, by taking ownership of escalated production issues
• Being the final point of decision for accept/reject questions
• Preparing reports and analyze the data for ISO 9001
• Training production employees in production practices and quality assessment of products
• Preparation, updating and completion of documentation for the ISO 9001 Certification and audit process
• Create certificates + product reports as required by product specifications, including Certificate of Origin, PPAP, FAI, or other inspection paperwork.
• Act as the escalation point for customer quality questions and documentation requests, review request and respond as appropriate
• Process customer RMA’s to receive customer items back to Villa Rica, or its originating GMT partner
• Coordinate correcting quality issues at GMT’s Villa Rica facility, including rework of Buy to Stock items
• Reporting to upper management on repeat quality issues and trends quarterly
• Coordinating action plans for long term NCR’s with the entire GMT Team (Globally)
• Coordinate and plan customer audits, and work to resolve follow up action items

Education

• Preferably Degree in business administration, engineering or other related field

Experience

• Three (3) years experience in manufacturing and quality assurance
• Understanding of ISO 9001 implementation and application

Skills

• Excellent attention to details
• Excellent verbal and written communication
• Data analysis and statistical aptitude
• Highly diligent
• Microsoft Office
• Strong management skills
• Excellent analytical and problem-solving skills
• Great team player
• Multi-tasking ability

This position is important to the overall effective operations of the organization and contributes to the overall achievement of the organization's established quality objectives. This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbent will follow any other instructions, and perform any other related duties as may be required by the supervisor.