Quality Control Manager

Job Summary:

The Quality Control Manager provides management oversight of AFM Quantico Quality Control Program services performed in support of a high-security Federal Government installation. This position ensures compliance with contract specifications and applicable regulations. Inspects all phases of a variety of services and operations for conformity to established quality, health and safety, and other operational standards.

A high degree of professionalism, excellent communications, judgment, and attention to detail is required due to the sensitive nature of the installation and operations.
The ideal candidate combines strong technical expertise, analytic and organizational skills with a disciplined approach to documentation and quality assurance in a highly regulated, mission critical environment.

Pay Rate: $95,000 per year

Shift: Monday - Friday, 7:00am - 3:30pm

Essential Job Functions:

• Ensure all services listed on the performance requirement summary are performed in a satisfactory manner, specifying areas to be inspected (scheduled and unscheduled).
• Directs frequency of inspections to maintain overall inspection goal.
• Communicates deficiencies to proper persons, maintains and regularly updates the computerized FIT Preventive Maintenance Program, all Quality Control files, and documents results of all inspections.
• Leads QC Inspection Team.
• Assigns QC tasking to the team, responsible for overall QC Team performance.
• Serves as the primary interface for all Quality Control actions and documentation between AFM and Government personnel for all assigned work.
• Manages quality control and quality assurance for trade preventive maintenance activities and Work Orders, directing a small team of field-based QC inspectors.
• Manages planned and active preventive maintenance tasks assigned in the FIT system to ensure timely completion.
• Develop inspection requirement summaries and inspection guides based on the PWS and internal standards.
• Schedule and conduct frequent Preventive Maintenance and Independent Job Order (IJO) inspections.
• Support Quality Control refresher training, cross training, and skills sustainment to maintain workforce readiness.
• Reviews, maintains, and delivers all required contract deliverables to the Government in a timely and accurate manner.
• Process findings to include recommendations for any deficiencies found.
• Reviews and evaluates Government requests for additional or modified Quality Control services.
• Perform audits in areas noted as needing improvements and providing recommendations on corrective actions to appropriate management.
• Perform surveillance inspection over employees, subcontractors, vendors, and facilities to ensure compliance in all respects with project specifications and standards.
• Plan and conduct daily activities in a highly organized manner to ensure all QC and QA data are properly and accurately recorded.
• Conduct follow-ups to deficiencies recorded to ensure Corrective Action has been implemented.
• Prepare weekly and monthly inspection reports/graphs for submission to the Government, Program Manager and Corporate Quality Manager.
• Maintain inspection records/files by inputting inspection results into the FIT Automated Quality Control System (Facilities Integration Tool).
• Perform field inspections (scheduled and unscheduled), to verify quality criteria have been met regarding repairs, installed materials and finished work.
• Create standard operating procedures, work instructions, flow charts, and plans relating to assigned areas of responsibility.
• Review and track status of standard operating procedures, work instructions, flow charts and plans for assigned areas.
• Prepare correspondence, as necessary.
• Actively promotes and personally observes safety and security procedures and uses equipment and materials properly.
• Perform audits of operating logs, CUP tour documentation, maintenance records, and operator performance.
• Verify compliance with SOPs, safety requirements, manufacturer recommendations, and applicable government regulations.
• Identify trends, recurring deficiencies, and operational risks using logged data and inspection findings.
• Develop corrective actions and continuous improvement recommendations based on QC observations and performance metrics. Other duties as assigned

Required Skills, Experience, and Education:

• High School Diploma or equivalent.
• Bachelor's degree in related field, preferred
• Minimum 5 years of experience managing facilities maintenance Quality Control, specifically under federal government contracts (e.g., Base Operations Support / BOSS contracts).
• Demonstrated experience providing and presenting Quality Control action plans, and specific requirements for pre-construction meetings, Government notifications, and secure facility access on high-security Federal or DoD installations.
• Valid state driver’s license with an acceptable driving record.
• Ability to successfully pass required background investigations and drug screening.
• U.S. Citizenship for clearance level
• Top Secret clearance required
• Familiarity with computerized maintenance management systems (CMMS) and building automation systems
• OSHA 30-Hour Certification
• Excellent oral and written communication.
• Strong organizational skills and attention to detail.
• Professional interaction with Government personnel, subcontractors, employees, and customers.
• Adherence to AFM, Inc. safety practices, Standard Operating Procedures, and personnel policies.
• Timely and cost-effective performance of duties.
• Positive and effective working relationships with subcontractors, employees, and customers.
• Proficient use of FIT, Microsoft Word, Excel, and PowerPoint at an intermediate or higher level.
• Exercising independent judgment and handling confidential and sensitive information appropriately.
• Strong communication and documentation skills.
• Strong understanding of building systems (HVAC, electrical, plumbing), safety regulations (OSHA), and quality management frameworks (such as ISO 9001).
• Excellent problem-solving, root-cause analysis, documentation, and stakeholder communication skills.
• High attention to detail and commitment to quality, safety, and consistency.
• Analytical and problem solving abilities.
• Ability to work independently. Professional presence and ability to enforce standards through leadership and example.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop; kneel; crouch; or crawl; and talk; or hear. The employee is occasionally required to sit. The employee must frequently lift and/or move more than 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and depth perception.