Quality Control Manager - Pharr TX DHS Sector

The Quality Control Manager (QCM) is responsible for overall management and coordination of the contract and shall act as the official point for contract quality control with the Government.  The QCM is authorized to commit the organization’s resources as necessary to perform the requirements of the contract quality control program. The QCM must have the skills, knowledge and experience to manage all aspects of the contract.

  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         Accomplishes quality control objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.

·         Achieves quality control operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; identifying and resolving problems; completing audits; determining system improvements; implementing change.

·         Meets quality control financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

·         Develops quality control plans by conducting hazard analyses; identifying critical control points and preventive measures; establishing critical limits, monitoring procedures, corrective actions, and verification procedures; monitoring inventories.

·         Validates quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures.

·         Maintains and improves product quality by completing product, company, system, compliance, and surveillance audits; investigating customer complaints; collaborating with other members of management to develop new product and engineering designs, and manufacturing and training methods.

·         Prepares quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, stability studies, recalls, corrective actions, and re-validations.

·         Updates job knowledge by studying trends in and developments in quality management; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

·         Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

·         Executes reports, inspections and logs as required by the contract.

·         Provides field information/specifications to prepare estimates for work added to or deleted from the contract.

·         Other tasks as may be directed by the Director of Operations or Project Manager.

·         Obtains and maintains required security clearance and complies with the Drug-Free Workplace policy.

·         Adheres to Operations Security standard operating procedures.

·         Maintains the Property Control Plan for management of Government Furnished Property.

·         Maintains safety and health programs that comply with EM 385-1-1 and applicable OSHA, DOD, Armed Forces, federal, state, and local safety, environmental and health requirements.

Maintains a site-specific Accident Prevention Plan in accordance with Appendix A, EM 385-1-1.