QUALITY CONTROL (QC) SUPERVISOR

About the role

PT Yamakawa Rattan Industry is seeking a QC Supervisor to oversee the entire quality control chain, lead a team of field inspectors, and ensure that combination furniture products made from rattan (natural & synthetic), iron, and aluminium meet high quality standards for the export market.

Key responsibilities

• Inspect incoming raw material quality, including moisture content of natural rattan, UV elasticity and resistance of synthetic rattan, and thickness and rust-free condition of iron/aluminium pipes
• Ensure precision of metal frame dimensions according to technical drawings, monitor welding strength (TIG/MIG), and check accuracy of jigs/molding
• Oversee neatness, pattern, and tightness of rattan weaving to meet comfort standards and ensure final locking is not sharp
• Monitor metal pre-treatment chemical processes and ensure flatness, thickness, and adhesion of powder coating layers are free from pinholes
• Conduct mechanical function tests, load stability verification, and verify protective multi-layer packaging standards for export container readiness
• Manage QC field team placement, work schedules, and provide regular coaching to QC staff and inspectors across all production lines to maintain consistent quality standards
• Create and evaluate daily, weekly, and monthly quality reports regarding yield rate, defect rate, and reject product status for management reporting
• Report instantly if critical quality issues (major defects) or mass material deviations are found that could halt production lines
• Provide root cause analysis data and recommend corrective action solutions to the QC Manager
• Provide periodic performance evaluations, disciplinary notes, and training needs for subordinate QC inspector staff to the QC Manager

About you

• Minimum D3 or S1 education in Industrial Engineering, Mechanical Engineering, Product Design, or related engineering field
• Minimum 2-3 years of work experience as QC Supervisor or Senior QC Inspector in furniture manufacturing industry (preferably specializing in metal and rattan combinations)
• Mastery of material characteristics: iron, aluminium, natural rattan, synthetic rattan, and outdoor fabric
• Able to read technical drawings and 2D & 3D work drawings in detail and with precision
• Understanding of furniture metal production processes (welding, pre-treatment, powder coating) and weaving techniques
• Strong understanding of international furniture strength testing standards (such as BIFMA or EN Standard)
• Familiar with Quality Management System implementation (ISO 9001) and problem-solving methodologies (5S, PDCA, Fishbone, 5 Whys)
• Firm, communicative, with strong leadership qualities, and able to work under production line pressure
• Very high attention to detail regarding physical and aesthetic product quality