Quality Control Specialist

Position Summary

This position is primarily responsible for reviewing select Applicant Insight business products for quality, accuracy, and policy compliance prior to their release.

Essential Duties and Responsibilities

This position includes the following responsibilities. Other duties may be assigned to meet business needs.

• Perform quality control analysis based on predefined parameters using proprietary operating systems, word processing applications, spreadsheet or database commands across one or more business units and adjust material as required
• Follow productbased operating procedures and analyze information in order to identify potential inaccuracies, discrepancies, or deviations from policy and procedure prior to delivery
• Maintain confidentiality in all aspects regarding client, company and coworkers
• Identify exceptions to the standard operating procedures of the position and escalate them as necessary
• Professionally and effectively interact with team members and departments within the organization
• Produce quality output with an accuracy/error rate that is within thresholds defined by the position
• Work accurately and effectively as a team contributor on all assignments
• Perform general clerical duties
• Other duties as assigned

Qualification/ Requirements

• Computer literate with a working knowledge of word processing, spreadsheets and database entry
• Effective communication skills
• Basic knowledge of the FCRA and/or other industry related regulations
• A high level of attention to detail and accuracy, able to follow standard operating procedures
• Strong keyboard skills (60 WPM, 95% accuracy)
• Ability to work effectively and successfully in a team environment
• Properly handle confidential information and records

Supervisory Responsibility

• This position has no supervisory responsibilities.

Position Type/Expected Hours of Work

• The position is a fulltime position
• The employee must be available and present for predetermined 8hour shifts between the hours of 8:00 a.m. to 8:00 p.m., MF, and must work 37.5 hours each week to maintain fulltime status.

Travel

• No travel requirements for this position

Education/Training/Experience

• High School Education or GED equivalent
• FCRA Basic Certification (To be provided)

This description is based on management’s assessment of the requirements and functions of the job as of the date this description was prepared. It is a general guideline for managers and colleagues. It does not purport to be an exhaustive list of all the elements of the job duties or responsibilities and may change at any time with or without notice.

All employees are subject to background screening, employment verification and drug testing. For information on the physical demands of this job please contact HR.

P.O. Box 458, New Port Richey, FL 34656 / (800) 771-7703 / (727) 841-0918 / Fax: (800) 890-6454 / www.ainsight.com / Rev. 05/2022

About Applicant Insight Inc dba aINSIGHT

HISTORY Founded in 1990, Applicant Insight is a privately held leader in delivering Customized Candidate Onboarding Solutions, Background Screening Services, Clinical Services including Drug Testing, Credential Management, Forms Automation, and Consulting Services to clients involved in heavily regulated and non-regulated industries requiring extensive document management, compliance-driven customized workflows, rigorous reporting, scheduling, and tracking. Applicant Insight prides itself on our culture, relying heavily on our values of integrity, transparency, collaboration, and commitment! Through an emergent culture focused on open door policy and servant leadership, as well as our collective commitment to our Company principals, we create an environment that is unique with opportunities. MISSION To be an industry leading single source provider of solution driven screening, credentialing, and workflow management. VISION To become one of the top five providers in our industry.