Quality Control Supervisor

Qualifications:

• Fluent in English, both written and spoken
• Proficient in Microsoft PowerPoint and Excel for reporting, data analysis, and presentations
• Minimum 5 years of experience in Quality Control, preferably in a manufacturing environment
• Proven experience managing a team of 10+ subordinates in a QC supervisory role
• Strong knowledge of quality analysis and improvement tools, including FMEA, Measurement System Analysis (MSA), Poka-Yoke, Mini-Lab, and QC Tools
• Strong leadership, accountability, and decision-making skills
• Excellent communication and interpersonal skills
• Strong strategic planning, problem-solving, and execution skills
• Basic knowledge of air conditioning (AC) or refrigeration systems is preferred

Job Description:

• Lead and oversee the Manufacturing Quality Control Department
• Serve as the quality decision-maker for internal production defects
• Develop and manage departmental budgets and action plans
• Plan and control manpower allocation and utilization
• Drive corrective and preventive actions for internal production defects
• Lead manufacturing quality analysis and continuous improvement initiatives
• Plan, coordinate, and follow up on line audits, product audits, and spare part inspection activities
• Conduct root cause analysis and follow up on corrective actions for market claims related to manufacturing quality
• Conduct and support ISO internal audits and ensure compliance with ISO and SNI requirements
• Monitor quality performance and implement improvement actions to achieve manufacturing quality targets