Quality Control Supervisor

Responsibilities:

1. Quality Management System

• Implement, monitor, and improve Quality Control systems in compliance with GMP, HACCP, and Food Safety standards.
• Develop and maintain SOPs, Work Instructions, and quality documentation.
• Ensure readiness for internal and external audits.
• Monitor hygiene and sanitation standards across production areas.

2. Raw Material & Production Control

• Approve and inspect incoming raw materials (flour, eggs, butter, chocolate, fillings, etc.).
• Conduct in-process quality control during production.
• Inspect and approve finished goods before release.
• Monitor product quality attributes such as taste, texture, appearance, weight, and packaging integrity.
• Identify and manage quality issues such as texture inconsistency, contamination risk, or chocolate bloom.

3. Problem Solving & Continuous Improvement

• Conduct Root Cause Analysis for quality issues and customer complaints.
• Implement Corrective and Preventive Actions (CAPA).
• Work closely with Production and R&D to improve product quality and reduce defects.

4. Team Management

• Lead and supervise the QC team.
• Plan manpower allocation and quality inspection schedules.
• Provide training to staff on food safety, hygiene, and quality awareness.

5. Documentation & Reporting

• Prepare daily, weekly, and monthly quality reports.
• Maintain COA, product specifications, and batch records.
• Coordinate with Production, Warehouse, Procurement, and R&D departments.

Qualifications:

• Bachelor’s degree in Food Science, Food Technology, or related field.
• Minimum 5 years of experience in QC/QA within the food manufacturing industry.
• Experience in bakery or chocolate production is highly preferred.
• Strong knowledge of GMP, HACCP, ISO 22000, or other relevant food safety standards.
• Leadership and team management experience.
• Strong analytical and problem-solving skills.
• Good communication skills in Thai and English.