Quality Control Supervisor-Middle Mile Hub

Job Title: Quality Control Supervisor Middle Mile Hub

KRA 1: Inventory Velocity & Pendency Control

• Objective: Eliminate processing bottlenecks, enforce strict chronological processing, and maintain zero aging inventory.

KRA 2: Scan Compliance & Data Integrity

• Objective: Ensure 100% end-to-end visibility of all parcels entering, moving through, and exiting the hub.

KRA 3: Sortation Accuracy & Load Quality

• Objective: Eradicate misroutes, preserve shipment integrity for multi-piece orders, and optimize linehaul costs.

KRA 4: Linehaul & Dispatch Punctuality

• Objective: Synchronize floor operations with the transport network to guarantee on-time arrivals and departures.

Qualifications & Requirements (QRs)

Experience & Background

• Military Veteran Preferential: Open to Junior Commissioned Officers (JCOs), or Non-Commissioned Officers (NCOs).
• Supply Chain Expertise: Minimum 2 years of hands-on experience in high-volume fulfilment centres, express cargo hubs, or 3PL operations.

Physical & Schedule Requirements

• Floor Resilience: Ability to stand and walk the hub floor for extended periods to physically monitor the operations.
• Shift Flexibility: Willingness to work in a 24/7 rotational shift environment, including night shifts, weekends, and peak holiday seasons.