Quality Control Technician/Executive

Pop Meals is one of the fastest-growing food brand startups in Southeast Asia. Our mission is to make quality food accessible for everyone. We use data, automation and technology to redefine the traditional cost structure and to build the future of QSR. Having grown to 90 outlets within just a few years, our ambition is to expand to over 300 outlets in the next 5 years.

Your responsibilities:

• Based in central production, strictly ensure that all food handling and processing strictly adheres to food safety, quality and regulatory standards and compliance to SOPs.
• Ensure that all products received, produced, stored and distributed are treated with the highest standard of quality, safety and compliance Inspect packaging materials, (barcode, production & expiry dates), raw materials, and finished product weight/quantity.
• Check in-time workflow, conduct on-the-job training and inspect all finished products before it is distributed.
• Participate in audits (JAKIM, GMP, customer & supplier) and support related activities such as pest control and equipment calibration.
• Handle customer complaints, report non‑conformances, and assist in investigations to identify areas for improvement.
• Maintain accurate QC records and support Food Safety & Halal systems. Work closely with other departments ie procurement, Halal, marketing and supply chain Develop, implement and document best practices and new initiatives for QA.

You are:

• Diploma/Bachelor’s degree in Food Technology, Food Science, Manufacturing, or equivalent.
• An experienced solo contributor who has more than 2 years experience working in a F&B (especially in manufacturing and food production).
• You know are well versed in and have up to date knowledge in Halal, HACCP and food handling and passionate about creating a magical customer experience .
• Added advantage for candidates with poultry/chicken processing experience Proficiency in English, Bahasa Malaysia.
• Able to work Mondays to Saturdays