Quality Control/Asst.Ops Manager

About the role

PT. Morialand Berkat Cemerlang is seeking an experienced Quality Control/Assistant Operations Manager to join our dynamic team in Bali. This is a full-time position that plays a pivotal role in ensuring operational excellence and maintaining the highest standards across our retail and property development projects. You will be instrumental in overseeing quality assurance processes, managing operational workflows, and supporting the senior management team to drive continuous improvement and customer satisfaction. This role offers the opportunity to make a tangible impact on our business performance whilst working in a fast-paced, collaborative environment.

What you'll be doing

• Implementing and maintaining comprehensive quality control standards across all operational areas, ensuring compliance with company policies and industry regulations

• Conducting regular inspections and audits of all Villas under our property management and facilities to identify areas for improvement

• Managing quality assurance documentation, record-keeping, and reporting to track performance metrics and identify trends

• Supporting the Operations Manager in day-to-day operational activities, especially visiting prospect Villas and checking the facilities and the building itself.

• Liaising with various departments to resolve operational issues and implement corrective actions promptly

• Monitoring budget adherence and identifying cost-saving opportunities without compromising quality standards

• Preparing detailed reports on quality metrics, operational performance, and recommendations for management review

• Participating in continuous improvement initiatives and contributing to the development of operational procedures and standards

What we're looking for

• 2-3 years of experience in quality control, operations management, or a related role within retail, property development, or hospitality sectors
• Strong knowledge of quality assurance processes, industry standards, and best practices in retail and property management
• Demonstrated experience in leading and training teams, with excellent interpersonal and communication skills
• Proficiency in data analysis, documentation, and reporting; familiarity with quality management systems and relevant software
• Excellent organisational and time management abilities, with the capacity to manage multiple priorities simultaneously
• Problem-solving mindset with a proactive approach to identifying and addressing operational challenges
• Attention to detail and a commitment to maintaining high standards in all aspects of work
• Fluency in English and Bahasa Indonesia is highly desirable

What we offer

PT. Morialand Berkat Cemerlang is committed to fostering a supportive and inclusive workplace culture. We offer competitive remuneration packages, opportunities for professional development and career advancement, and a collaborative working environment where your contributions are valued and recognised. Employees benefit from a comprehensive benefits package, including health insurance coverage, performance bonuses, and a dynamic team atmosphere that encourages innovation and continuous learning. We are dedicated to maintaining a healthy work-life balance and creating an environment where talented individuals can thrive and grow their careers.

About us

PT. Morialand Berkat Cemerlang is a respected real estate and property development company operating in Bali, specialising in retail and property development projects. With a strong commitment to delivering exceptional customer experiences and high-quality properties, we have established ourselves as a trusted name in the local property market. Our company values integrity, excellence, and innovation, and we pride ourselves on our ability to create spaces that enhance communities and generate sustainable value for our stakeholders. We are looking for dedicated professionals who share our vision and are passionate about contributing to our continued success and growth.

Apply now

If you meet the above qualifications and are excited about this opportunity, please submit your CV, cover letter, and any relevant certifications to our recruitment team. We look forward to hearing from you!