Quality Controller

Job Description: Quality Control Executive – QSR / Restaurant Industry

Position: Quality Control Executive
Industry: QSR / Restaurant / Food Service
Experience: 2+ years
Department: Quality / Food Safety / Operations

Job Summary

We are looking for a Quality Control Executive with around 2 years of experience in the QSR or restaurant industry. The candidate will be responsible for maintaining food quality, hygiene, food safety, and operational standards across restaurant outlets.

Key Responsibilities

• Conduct regular quality, hygiene, and food-safety inspections at restaurant outlets.
• Monitor raw materials, food preparation, storage, and finished products.
• Ensure compliance with SOPs, food safety standards, and company quality policies.
• Check temperature controls, expiry dates, FIFO/FEFO practices, and storage conditions.
• Conduct outlet audits and identify quality or hygiene deviations.
• Prepare audit reports and follow up on corrective and preventive actions (CAPA).
• Monitor personal hygiene and food-handling practices of restaurant staff.
• Coordinate with Operations, Kitchen, Procurement, and Store teams to resolve quality issues.
• Investigate customer complaints related to food quality and identify root causes.
• Maintain quality records, inspection checklists, and documentation.
• Support food-safety training and awareness programs for restaurant employees.
• Ensure pest control, cleaning, sanitation, and waste-management standards are followed.
• Assist with supplier/raw-material quality checks when required.

Required Skills

• 2+ years of experience in QSR, restaurants, food service, or food manufacturing.
• Good knowledge of food safety, hygiene, and quality-control practices.
• Understanding of HACCP and basic food-safety principles.
• Knowledge of FIFO/FEFO, temperature control, sanitation, and food storage.
• Good observation, documentation, and reporting skills.
• Ability to conduct outlet audits independently.
• Good communication and coordination skills.
• Willingness to travel between restaurant outlets if required.

Qualification

• Degree/Diploma in Food Technology, Food Science, Microbiology, Hotel Management, or a related field is preferred.

Key Performance Areas

• Outlet audit compliance
• Food safety and hygiene compliance
• Reduction in quality deviations
• Corrective-action closure
• Customer complaint resolution
• Compliance with company SOPs

Pay: ₹20,300.00 - ₹25,000.00 per month

Benefits:

• Food provided
• Provident Fund

Work Location: In person