Quality Controller

Quality Controller

Location: Runcorn, Cheshire
Department: Production / Quality Assurance
Reporting To: Operations Manager
Hours: Full Time, Monday to Friday, 8:00am to 5:00pm

Purpose of the Role

To ensure that all products manufactured by OSA Door Parts Limited meet the required quality standards, customer specifications and company procedures.

The Quality Controller will be responsible for inspecting materials and finished products, identifying quality issues, maintaining quality records and supporting continuous improvement activities throughout the manufacturing process.

The successful candidate will have a strong understanding of quality control methodologies, inspection techniques, CNC manufacturing processes and engineering drawings. They will be responsible for maintaining compliance with quality standards, supporting root cause investigations and ensuring effective control of product quality from receipt of materials through to final dispatch.

Key Responsibilities

Quality Control & Inspection

• Conduct inspections of raw materials, work-in-progress and finished goods.
• Verify products against specifications, drawings, tolerances and customer requirements.
• Carry out first-off, in-process and final inspections.
• Conduct dimensional checks using measuring equipment such as calipers, tape measures, gauges and other inspection tools.
• Use calibrated measuring equipment and ensure inspection tools remain fit for purpose.
• Identify, record and report non-conformances and quality issues.
• Raise and manage Non-Conformance Reports (NCRs).
• Support and monitor corrective and preventative actions to ensure effective resolution of quality concerns.
• Maintain accurate quality records, inspection reports and documentation.
• Verify material certification, traceability documentation and manufacturing records where required.
• Support root cause investigations relating to quality concerns.
• Assist in customer complaint investigations and resolution.
• Support internal quality audits and quality improvement initiatives.

Production Support

• Work closely with production teams to ensure quality standards are maintained throughout manufacturing.
• Promote a quality-first culture across the business.
• Provide guidance to operators regarding product specifications and quality expectations.
• Monitor adherence to manufacturing procedures and work instructions.
• Assist in the development and maintenance of inspection plans and quality control procedures.

CNC & Technical Support

• Interpret technical drawings to verify product dimensions and specifications.
• Understand CNC machining processes sufficiently to identify potential manufacturing issues or dimensional discrepancies.
• Support first-off inspections and verification of CNC-produced products.
• Verify dimensional compliance against engineering tolerances.
• Assist with introducing new products and validating manufacturing processes.

Health, Safety & Housekeeping

• Follow all company health and safety procedures.
• Maintain a clean and organised inspection area.
• Ensure safe handling and storage of materials and products.

Person Specification

Essential Requirements

• Minimum 3 years' experience in a dedicated Quality Control or Quality Assurance role within a manufacturing environment.
• Experience working within an ISO 9001 Quality Management System.

· Proficient in the use of Microsoft Excel, including data entry, record management and basic reporting.

• Proven experience conducting first-off, in-process and final inspections.
• Ability to read, interpret and inspect against engineering drawings, specifications and tolerances.
• Experience using precision measuring and inspection equipment, including calipers, gauges and related inspection tools.
• Experience raising, investigating and managing Non-Conformance Reports (NCRs).
• Experience supporting root cause analysis, corrective actions and preventative actions.
• Experience maintaining quality records, inspection reports, traceability documentation and manufacturing quality documentation.
• Strong understanding of quality control processes within a manufacturing environment.
• Excellent attention to detail and commitment to maintaining high quality standards.
• Strong analytical, problem-solving and decision-making skills.
• Good written and verbal communication skills.
• Competent IT skills, including Microsoft Office applications.
• Ability to work independently and collaboratively with production and management teams.

Desirable Requirements

• Experience within a manufacturing environment, ideally related to the industrial door industry or similar.

· Experience using Sage business management software.

• Ability to read and interpret technical drawings.
• Understanding of quality management systems and continuous improvement principles.
• Experience supporting internal or external quality audits.
• Understanding of material traceability requirements.
• Experience conducting root cause analysis and implementing corrective actions.
• Forklift Truck (FLT) Licence.

Key Competencies

• Attention to Detail
• Quality Focus
• Problem Solving
• Analytical Thinking
• Organisation and Planning
• Communication Skills
• Teamwork
• Accountability
• Continuous Improvement Mindset

Performance Measures

• Reduction in quality defects and rework.
• Accuracy and completeness of inspection records.
• Timely resolution of non-conformances.
• Customer quality performance.
• Compliance with internal quality procedures and standards.
• Successful completion of inspection and audit requirements.
• Contribution to continuous improvement initiatives.

Additional Information

Please note: Due to the specialist nature of this role, only candidates who can clearly demonstrate the essential quality control experience, including a minimum of 3 years in a dedicated Quality Control or Quality Assurance position and experience working within an ISO 9001 environment, will be considered for interview.

Pay: £31,000.00-£34,000.00 per year

Benefits:

• Company pension
• Free parking
• Health & wellbeing programme
• Life insurance

Work Location: In person