Quality Coordinator

Key Responsibilities

• Coordinate and monitor NABH accreditation and quality compliance activities.
• Ensure implementation of NABH standards, SOPs, policies and quality indicators.
• Conduct internal audits, identify gaps and monitor CAPA closure.
• Monitor patient safety, infection control and quality improvement activities.
• Maintain NABH documentation, records, reports and audit evidence.
• Coordinate NABH/Quality Committee meetings and follow-up action points.
• Monitor patient feedback, complaints and departmental quality performance.
• Coordinate with departments for training, compliance and continuous improvement.
• Support Management during NABH assessments, audits and quality initiatives.
• Perform other duties assigned by Management related to Quality & NABH.

Preferred Candidate Profile

• Minimum 2 years of experience in NABH/Healthcare Quality, preferably in an Eye Hospital.
• Knowledge of NABH standards, internal audits, CAPA and quality indicators.
• Good documentation, communication and coordination skills.
• Proficiency in MS Office, Excel and report preparation.