Quality Coordinator

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 97,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

PRIMARY RESPONSIBILITIES

The Quality Coordinator: Minerals Trade Energy is responsible to implement, maintain and to continuously evaluate and improve the Quality Management System.

SPECIFIC RESPONSIBILITIES

• Implement, maintain, control and evaluate the Quality Management System to be ready for external assessment at any time.
• Control and assist Line Management with the management of the ISO 17025 Quality Management System and audit readiness
• Plan and conduct scheduled inspections and assist with internal audits to ensure compliance with the ISO 17025 QMS schedules.
• Register IR’s. Guide and assist with the opening of IR’s, the investigation thereof, conducting root cause analysis and closing out of IR’s. Maintain IR file
• Assist with corrective and remedial actions and complaints.
• Ensure implementation of corrective and remedial actions and compliance thereto.
• Evaluate improvement systems and assist with trend analysis.
• Monitor and action all activities with regards the Proficiency Testing Schemes.
• Co-ordinate and evaluate the Proficiency Testing program.
• Assume accountability and responsibility in ensuring that all remedial actions/complaints/IR findings are closed out within agreed timeframes.
• Evaluate the monthly QA/QC charts and advice on any possible actions to minimize outliers and bias results.
• Create quality awareness at all staff levels.
• Assist with training and training matrixes to be kept up to date and remind Line Management when training is due
• Assist Line Management with management reviews.
• Tailor procedures and processes for reliability and maintainability – manage the doc change process as per QMS
• Daily/Monthly checks to be done on the QC’s – CRM in use, QC charts, verifications, quality checks, calibrations and efficiencies.
• Daily report back to the Business Manager on the QC status
• Assist with the scheduling and conducting of monthly Quality meetings
• Compile a monthly Quality System report for the Business Manager.
• Adhere to all quality and safety requirements of the SGS Quality Management System.
• Perform any other reasonable tasks as assigned by direct line manager.

EDUCATION

• Degree/Diploma in Quality Management and/or Chemistry and/or proven years of laboratory, knowledge, skills and experience sufficient to be recognized as a qualification through -   Recognition of Prior Learning.
• TQMS
• Working knowledge of ISO17025

REQUIRED SKILLS

• Minimum of 3 years in the field of Analytical Services, an understanding of the Coal services would be an advantage
• Fully acquainted with LIMS system.
• Full knowledge of Laboratory Quality Management System (ISO17025).
• Full knowledge of internal auditing an advantage
• Good co-ordination and management skills.
• Facilitation and interpersonal skills
• Outstanding attention to detail