Quality Coordinator

Key Responsibilities

• Maintain continuous communication with customers to ensure close customer feedback monitoring and proactive issue management.
• Review, interpret, and implement customer-specific requirements.
• Lead problem-solving activities and coordinate cross-functional corrective actions.
• Communicate effectively with customers and provide timely feedback while ensuring compliance with customer expectations.
• Monitor Voice of the Customer (VOC) and Voice of the Process (VOP) performance indicators, identify risks or trends, and drive multidisciplinary actions to restore performance when needed.
• Participate in APQP phase reviews and product launch activities.
• Participate in System Release meetings and escalate any feasibility concerns.
• Contribute to Process FMEA reviews and feasibility studies.
• Develop, implement, and ensure compliance with Control Plans.
• Define, deploy, and qualify the necessary resources to ensure effective process monitoring and control.
• Prepare and submit PPAP documentation to customers.
• Participate in internal audits and ensure timely closure of corrective actions.
• Lead problem-solving teams following internal and customer complaints, track action plans, and communicate 8D reports.
• Prepare for customer audits, develop action plans, and monitor their implementation.
• Analyze the effectiveness of containment and quality filters and propose improvement actions.
• Develop and maintain work instructions and procedures required for operational excellence.
• Monitor quality performance indicators, analyze results, and drive continuous improvement initiatives.
• Ensure customer protection and containment actions in the event of process deviations.
• Oversee product audit programs and drive PDCA activities to address non-conformities and improve products and processes.
• Ensure compliance with work instructions and Process Operating Specifications (POS).
• Supervise and coordinate shop floor quality surveillance routines.
• Support employee development plans in collaboration with the Human Resources team.
• Deliver and support training activities for supervisors, auditors, technicians, and other employees.
• Ensure compliance with procedures related to pre-planning activities, including Board Definition, ROB Definition, P4A’s, and PFMEA.
• Manage team versatility and workload balancing to ensure operational efficiency.
• Ensure proper implementation of environmental standards and workplace organization practices (5S, etc.).
• Ensure compliance with quality, environmental, health, and safety standards.
• Report any Health, Safety, or Environmental incidents and contribute to the continuous improvement of the HSE management system.
• Lead at least one Kaizen project annually.
• Promote a culture of continuous improvement through IMS submissions and Good Catch initiatives.
• Develop and maintain a Leader Standard Work model.

Qualifications :

• Engineering Degree
• Experience in Quality management within the automotive sector
• Team management capabilities
• Ability to work autonomously
• Strong communication skills

WHY JOIN US?

• Grow with purpose. We invest in our people by creating opportunities to build skills, take on new challenges, and develop over time.
• Do work that shows up in the real world. What you contribute here powers systems that are critical to how industries operate and evolve. The impact is visible and lasting.
• Succeed with the right support. We provide the tools, resources, and environment needed to perform at a high level and sustain that success.

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Versigent is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.