Quality Coordinator

About the role

The Quality Coordinator role is responsible for developing, monitoring, implementing and evaluating Tainui's quality improvement framework in consultation with the management team. This role promotes and role models a culture of continuous quality improvement and adherence to Quality Improvement Programme, while mentoring, motivating and encouraging development and sustainability of a quality focused organisation.

Key responsibilities

• Develop, monitor, implement and evaluate Tainui's quality improvement framework in consultation with the management team
• Participate in the coordination and implementation of quality control frameworks across the organisation ensuring compliance with the standards and regulations
• Engage with the management team to ensure all regulatory, contractual and reporting requirements are adhered to
• Participate in the presentation for external accreditation audits to ensure organisational readiness
• Evaluate and analyse the full range of available data to identify areas for improvement and exceptional standards
• Make evidence-based recommendations for enhancing systems and processes to support the delivery of care
• Provide analytical reports to management and the quality committee with recommendations for future project implementation
• Develop annual training plan and undertake training sessions with employees
• Monitor compliance with learning and development plan
• Collaborate with management and employees to communicate quality control information and updates efficiently and effectively

About you

• Current New Zealand Registered Nurse Annual Practising Certificate (APC)
• Demonstrated competence within the NCNZ Registered Nurse Scope of Practice
• Commitment to Te Tiriti o Waitangi and equitable health outcomes for Māori
• Experience with Quality frameworks and implementation
• Ability to critically analyse data and healthcare information
• Develops constructive working relationships with other team members
• Communicates clearly and confidently with residents, whānau, staff, and external health professionals
• Provides quality service and initiates ways to improve work processes
• Results focussed and committed to making a difference
• Practices active and attentive listening and respects confidentiality and the Privacy Act

Desirable experience / qualifications

• Experience working in a retirement village or aged care facility
• Mentoring qualification
• Quality qualification
• Extensive knowledge of different levels of care within the residential aged care sector

About us

Tainui Home Trust Board is a not-for-profit organisation providing resthome/hospital care, community support, day care and retirement villages. THTB has been providing responsive services to older adults for over 50 years. We have a committed and professional team dedicated to working with our residents to make a difference together. We are also committed to continuously improving the levels of service we provide to our residents and the efficiency with which we do this. Tainui is a progressive Christian organisation that leads the way forward in providing quality, affordable care for the elderly through its financially sustainable operation.