Quality Coordinator - Domestic

We are looking for a highly skilled and experienced Quality Coordinator to join our team in Domestic. The ideal candidate will have a strong background in quality assurance and excellent communication skills.

Roles and Responsibility

• Coordinate with cross-functional teams to ensure high-quality service delivery.
• Develop and implement quality control processes to enhance customer satisfaction.
• Conduct regular audits to identify areas for improvement and provide feedback to team members.
• Collaborate with the training team to develop and deliver quality training programs.
• Analyze data to identify trends and opportunities for quality improvement.
• Implement corrective actions to address quality issues and improve overall performance.

Job Requirements

• Minimum 2 years of experience in quality assurance or a related field.
• Strong knowledge of quality management principles and practices.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Strong analytical and organizational skills with attention to detail.
• Experience with quality control processes and tools is an asset.