Quality Coordinator (ERP System Expert)

Quality Coordinator (ERP Systems Expert) for Awesome CX by Transcom - Davao

Proactive Quality Control Specialist aiming to drive high-volume data precision, optimize SKU viability tracking, and facilitate seamless cross-functional communication within a remote Quality Coordinator role.

Join our Awesome CX by Transcom Family as a Quality Coordinator (ERP Systems Expert)!

Key responsibilities

• High-volume data analysis, updating Quality Trackers, evaluating inspection reports, and researching expiration dates/SKU viability
• Data extraction via NetSuite (MOF/Program data), compiling monthly damage/disposal reports, and SOP maintenance
• Heavy daily coordination with Warehouse, Supply Chain, and Merchant teams via Slack and Email to resolve product holds

What we are looking for:

To be successful in this role, you must have...

• Fluent English (Written & Spoken): Essential for high-volume daily Slack & email communication with cross-functional teams
• Hands-on experience with WMS / ERP systems (specifically NetSuite and/or Softeon)
• Proven experience in inventory management, quality control, or supply chain data processing
• Strong spreadsheet/data management skills with high attention to detail
• Bachelor's degree (preferred)
• 5+ years of combined experience in e-commerce, retail logistics, or manufacturing QC (preferred)