Quality Customer Engineer

Job Description Role: Ensures customer satisfaction by addressing quality concerns, implementing improvement initiatives, and maintaining compliance with industry standards Main functions and responsibilities : Technical analysis of parts claimed by the customer (Km.0 & Warranties) and review of results. Promotion of preventive and corrective measures in product and/or manufacturing process, in coordination with Plant Quality, Production, Processes and R&D departments. Develop daily tasks in accordance with the environmental policy implemented and environmental objectives defined in the organization. Follow-up of incidents and effectiveness of implemented actions. Coordination of contingency actions and control of their economic impact. Follow-up and approval of product modifications. Coordination and leadership in audits and customer visits. Participation / Definition of protocols and EOLT release processes. Leader of PSW, PPAP, ANPQP activities with new modifications/releases at customer ensuring customer quality requirements. Participation / Definition of EOLT release protocols and processes

Desired Candidate Profile

Engineering degree in Electronics / Industrialization / Quality management. 3 year of experience in quality engineering, customer service, or a related role. Strong knowledge of Six Sigma, or other quality management systems( Analysis and problem solving tools Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills to manage client relationships. Ability to work independently and within a team Language: English is mandatory,