Quality Engineer

About the role

Lead the QA/QC team and take responsibility for the company's quality management system, product quality and compliance with customer, ISO, certification and regulatory requirements.

Key responsibilities

• Lead and supervise the QA/QC team
• Plan and assign QA/QC activities and monitor team performance
• Ensure incoming, in-process and final inspections are properly carried out
• Establish and maintain inspection standards and Control Plans
• Train and develop QA/QC personnel
• Take responsibility for maintaining and improving ISO 9001 and ISO 14001 systems
• Coordinate external, customer and certification audits
• Lead and coordinate customer quality audits and assessments
• Handle customer complaints and quality issues and lead root-cause analysis and corrective actions
• Manage product certifications such as ETL, UL and other applicable certifications

About you

• Diploma/Degree in Quality, Mechanical, Manufacturing Engineering or related field
• 3–5 years of relevant manufacturing quality experience
• Experience leading or supervising QA/QC personnel
• Good knowledge of ISO 9001 and ISO 14001
• Experience in customer audits and customer complaint handling
• Experience with product certification such as ETL/UL is an advantage
• Experience in calibration management
• Familiar with 8D, 5 Why, FMEA, SPC, MSA and Control Plan
• Strong leadership, problem-solving and communication skills
• Chinese language proficiency in speaking and reading is strongly preferred