Quality Engineer

Responsibilities :

• Manage customer complaints, quality issues, and ensure timely corrective action (CAPA) implementation.

• Analyze quality problems, perform root cause analysis, and drive continuous improvement activities.

• Coordinate with Production, Engineering, and other departments to resolve quality-related issues.

• Review and implement customer quality requirements across production processes.

• Handle customer returns and non-conformance cases according to established procedures.

• Prepare and maintain quality reports and documentation (FAI, CTAR, CPK, PPK, FAA, QIP, FOT, etc.).

• Support product and process quality verification to ensure compliance with specifications.

• Monitor quality performance indicators and support improvement initiatives to reduce defects and improve yield.

• Liaise with customers, suppliers, and internal teams to ensure effective communication on quality matters.

• Support new product introduction (NPI), audits, and overseas customer visits when required.

Requirements :

• Degree in Engineering or related field.

• Minimum 2 years of working experience in connector manufacturing industry.

• Able to read technical drawings and understand connector product specifications.

• Able to speak, read, and write in Chinese and English for communication with China HQ and customers.

• Willing to travel overseas for customer visits, audits, and technical support when required.