Quality Engineer

About the role

The Quality Analyst is responsible for product-oriented defect detection by running line inspections, operating testing equipment, and evaluating sample outputs against technical specifications. The role focuses on managing final gate inspection to ensure no defects reach customers, executing changes based on customer requirements, managing customer complaints, and monitoring quality KPIs aligned with corporate and customer standards.

Key responsibilities

• Conduct line inspections and operate testing equipment to detect defects and evaluate sample outputs against technical specifications
• Manage final gate inspection to ensure no product escapees to customers
• Train staff on customer requirement changes and their execution
• Manage customer complaints and work on improvements to prevent recurrence
• Monitor quality KPIs aligned with corporate and customer requirements
• Handle quality excursions, take effective actions, and follow proper escalation procedures
• Initiate 8D or investigation reports and coordinate with focal persons to prevent product non-conformity during production runs
• Support and follow up product and material quality from NPI to mass production, including IP (Inspection Plan) and WI (Work Instruction)
• Ensure New Product Buy-off is initiated as per customer requirements and audit inspection/rescreen is carried out as per procedure
• Analyze, monitor, and report quality KPIs including RFPY, OBA, RMA, DPQL, customer feedback, LRR, RI Flag, and WWQA

About you

• At least 2 years relevant working experience in a manufacturing environment, quality management, and internal quality auditing
• Knowledge of quality tools, ISO and IPC standards, and manufacturing processes
• Understanding of quality tools such as FMEA, PMP, SPC, and 8D methodology
• Understanding of Six Sigma and Lean Kaizen
• Knowledge of software for generating reports, capturing data, and presenting data in understandable format
• Experience in handling sampling size selection and quality inspections
• Sound knowledge of ISO 9001 and ISO 14001
• Ability to work independently and communicate effectively with internal and external customers
• Proficient in Microsoft Office
• Good attitude, communication, and coordination skills